B

Browser Extension for Employee Center

Service-now.com

Get help across any work application.

Free-ish (consumes 4 tables)

O

Operational Sustainability Integration with DEX

Service-now.com

This application enhances sustainability reporting for IT assets, providing real-time usage trends, total energy consumption, and detailed insights into regional and model performance, supporting more accurate and actionable sustainability initiatives.

Free-ish (consumes 2 tables)

G

GRC: Financial Services Controls Accelerator

Service-now.com

Cybersecurity and technology controls specifically designed for the financial services industry

Free

P

Performance Analyzer Page

Service-now.com

Analyze. Optimize. Excel.

Free

G

GRC: Model Risk Management

Service-now.com

Mitigating Model Risk, Empowering Confident Decisions

Free-ish (consumes 11 tables)

T

Task Plan Templates

Service-now.com

The task plan application provides the capability for business users to define repeatable tasks

Free-ish (consumes 12 tables)

R

RMA Case Management

Service-now.com

Use the ServiceNow® RMA Case Managment to Streamline the process of Returns, Replacement, Refund and Repairs

Free-ish (consumes 2 tables)

V

Vulnerability Response Integration with Wiz

Service-now.com

Integrate with Wiz to import vulnerabilities and misconfigurations for cloud assets and containers

Free (integration tables[5] not counted)

C

Customer Service Case Types

Service-now.com

Enables customers to manage complex case processes by defining new case types. A case type represents an individual business process and is a collection of diverse inputs and tasks that an agent performs to resolve customer requests.

Free-ish (consumes 7 tables)

S

Security Incident Response Integration with CrowdStrike Next-Gen SIEM

Service-now.com

Create Security Incidents automatically from CrowdStrike Next-Gen SIEM Detections.

Free (integration tables[11] not counted)

R

ReleaseOps

Service-now.com

Manage deployment workflows for ServiceNow app installs and update sets

Free-ish (consumes 17 tables)

I

ITOM Line chart

Service-now.com

Visual Component of a Line chart with vertical plot band

Free

C

Contractor Service Center

Service-now.com

A self service application for contractors to complete actions and submit requests

Free

E

External Content Connectors Box

Service-now.com

Seamlessly connect external data sources to AI Search for a unified, secure, and intuitive search experience.

Free-ish (consumes 1 tables)

E

External Content Connectors Gitlab

Service-now.com

Seamlessly connect external data sources to AI Search for a unified, secure, and intuitive search experience.

Free-ish (consumes 1 tables)

E

External Content Connectors Zendesk

Service-now.com

Seamlessly connect external data sources to AI Search for a unified, secure, and intuitive search experience.

Free-ish (consumes 1 tables)

E

External Content Connectors ServiceNow Instance

Service-now.com

Seamlessly connect external data sources to AI Search for a unified, secure, and intuitive search experience.

Free-ish (consumes 1 tables)

E

External Content Connectors Viva Engage

Service-now.com

Seamlessly connect external data sources to AI Search for a unified, secure, and intuitive search experience.

Free-ish (consumes 1 tables)

E

External Content Connectors Amazon S3

Service-now.com

Seamlessly connect external data sources to AI Search for a unified, secure, and intuitive search experience.

Free-ish (consumes 1 tables)

E

External Content Connectors Microsoft OneDrive

Service-now.com

Seamlessly connect external data sources to AI Search for a unified, secure, and intuitive search experience.

Free-ish (consumes 1 tables)

S

Smart Assessment Collaboration

Service-now.com

Real-time teamwork for faster, smarter assessments.

Free-ish (consumes 1 tables)

F

Foundation Data Sync for Providers

Service-now.com

Foundation Data Sync for Providers streamlines the sharing of foundational data from providers to consumers.

Free-ish (consumes 11 tables)

F

Foundation Data Sync for Consumers

Service-now.com

Foundation Data Sync for Consumers enables customers to request and receive foundational data from their providers without the need to setup a costly third party integration.

Free-ish (consumes 11 tables)

S

Security Posture Control API Connectors

Service-now.com

Provides the framework for the API Connector builder in the Security Posture Control workspace.

Free-ish (consumes 24 tables)

A

API Service Graph Connector for Boomi Cloud API Management

Service-now.com

Populate CMDB classes for APIs and related data.

Free (integration tables[2] not counted)

S

Security Exposure Management Workspace

Service-now.com

Manage security exposure across the organisation in a single workspace for all personas

Free-ish (consumes 4 tables)

R

Remediation for Security Exposure Management

Service-now.com

Group and manage findings into Remediation Tasks across all Security Exposure Management applications

Free-ish (consumes 1 tables)

R

Risk Scoring for Security Exposure Management

Service-now.com

Calculate and roll-up risk scores across all Security Exposure Management applications

Free-ish (consumes 5 tables)

E

Exception Management for Unified Security Exposure Management

Service-now.com

Align approvers, security, and remediation teams to efficiently manage exceptions and false positives through configurable approval workflows

Free-ish (consumes 4 tables)

A

Administration for Security Exposure Management

Service-now.com

Manage configurations for all Security Exposure Management apps from centralized admin console

Free-ish (consumes 8 tables)

E

External Content Connectors Microsoft Teams

Service-now.com

Seamlessly connect external data sources to AI Search for a unified, secure, and intuitive search experience.

Free-ish (consumes 1 tables)

S

ServiceNow Otto for Vault

Service-now.com

Generative and agentic AI features for ServiceNow Vault

Free

S

ServiceNow Otto for Impact

Service-now.com

Generative AI Powered Outcome Status, Consumption Report Summarisation, Code Fix AI Agent and Fix scan engine findings with Now Assist (for Developers)

Free

C

CMDB success advisor

Service-now.com

Unlock business outcomes through guided CMDB data quality improvement

Free-ish (consumes 10 tables)

S

ServiceNow Otto for Operational Sustainability

Service-now.com

Unlock the full potential of your sustainability teams with generative AI-driven Operational Sustainability Management capabilities, automating data collection, streamlining processes, and delivering accurate, auditable reports at scale.

Free-ish (consumes 3 tables)

CMDB Coverage

Request Price

Turn complex sales compensation plan design process into a transparent, automated process and provides seamless experience across the team

Free

A

API Service Graph Connector for Mulesoft

Service-now.com

Import deployed APIs and related data from Mulesoft Anypoint into the CMDB

Free (integration tables[5] not counted)

B

Build Agent (Trial)

Service-now.com

Accelerate your application development using Build Agent. Create new apps, edit existing custom apps, debug and fix errors in your app, and ask general ServiceNow development questions.

Free-ish (consumes 6 tables)

A

AI Readiness Evaluation

Service-now.com

Accelerate your instance's AI readiness before deployment.

Free-ish (consumes 4 tables)

S

Service Graph Connector for NetBrain

Service-now.com

Service Graph Connector

Request Price

S

ServiceNow Otto for Employee Center Pro

Service-now.com

An AI experience for employees.

Free

I

ITOM Guided Setup - New

Service-now.com

Step-by-step guidance to configure, optimize, and deploy ITOM applications.

Free

Allows testing of Now Assist Voice agents without a CCaaS

Free

S

Sales Common

Service-now.com

Gives access to roles and utilities created for Opportunity and Quote Management.

Free-ish (consumes 1 tables)

C

CPQ Configurator

Service-now.com

Enables CPQ Configurator in all Sales CRM applications with a product configuration experience

Free

C

CPQ Integration

Service-now.com

Integrates Sales CRM applications and product catalog with CPQ Configurator

Free-ish (consumes 3 tables)

Tracking, escalation, and analysis of security vulnerabilities across multiple platforms and data sources

Free-ish (consumes 2 tables)

E

EAM Demo Data

Service-now.com

Preconfigured demo data for showcasing ServiceNow Enterprise Asset Management capabilities.

Free

s

sn-wdf-tokenization

Service-now.com

Manage all Workflow Data Fabric (WDF) usage with a single Fabric Credit balance

Free-ish (consumes 2 tables)