logo

NJP

N

Now Assist AIA Voice Test UI

by Service-now.com

Allows testing of Now Assist Voice agents without a CCaaS

0 installs 0 reviews v1.0.10 Scoped Application Free
Sub-Production

Install Trend

First tracked: 2025-10-23 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 3 -3
158 days of no change
2025-11-19 2 +1
9 days of no change
2025-11-09 1 +1

About

Allows testing of Now Assist Voice agents without a CCaaS. 

 

Key Features

Allows testing of Now Assist Voice agents without a CCaaS. 

Provides a UI where you can defined: 
- CCaaS phone number

- Employee phone number

- URL for the Voice Orchestrator

You can then click the "Voice Agent" button and the testing app will connect to the orchestrator app and start the voice agent conversation

Passcode and phone number verification can be done with the keypad. 

Note: This testing app does not support live agent transfer.  

Version History (3)
v1.0.14 2026-01-22 16:46:57
Fixed - Fixed defect where voice agent audio wasn't working with a new version of the Voice Orchestratror
v1.0.11 2025-10-30 17:56:56
Fixed - Updated default URL for orchestrator to point to production (V1) instead of the subprod instance - Updated app to be hidden in the store.
v1.0.10 2025-10-23 13:26:01
Initial Release 
ID: 18bf93a27f1212104536895a1d812345 · Published: Jan 2026 · Updated: Sep 09, 2026