ServiceNow Otto for Impact
Generative AI Powered Outcome Status, Consumption Report Summarisation, Code Fix AI Agent and Fix scan engine findings with Now Assist (for Developers)
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
| 134 days of no change | ||
| 2026-04-27 | 1,167 | -1,167 |
| 143 days of no change | ||
| 2025-12-04 | 1,166 | +1 |
| 2025-12-03 | 1,163 | +3 |
| 2025-12-02 | 1,160 | +3 |
| 2025-12-01 | 1,156 | +4 |
| 2025-11-30 | 1,154 | +2 |
| 2 days of no change | ||
| 2025-11-27 | 1,153 | +1 |
| 2025-11-26 | 1,149 | +4 |
| 2025-11-25 | 1,145 | +4 |
| 2025-11-24 | 1,144 | +1 |
| 2025-11-23 | 1,143 | +1 |
| 2025-11-22 | 1,142 | +1 |
| 2 days of no change | ||
| 2025-11-19 | 1,140 | +2 |
| 2025-11-18 | 1,138 | +2 |
| 2025-11-17 | 1,137 | +1 |
| 2025-11-16 | 1,135 | +2 |
| 1 days of no change | ||
| 2025-11-14 | 1,134 | +1 |
| 2025-11-13 | 1,133 | +1 |
| 2025-11-12 | 1,129 | +4 |
| 2025-11-11 | 1,126 | +3 |
| 2025-11-10 | 1,118 | +8 |
| 2025-11-09 | 1,103 | +15 |
| 2025-11-08 | 1,097 | +6 |
| 2025-11-07 | 1,090 | +7 |
| 2025-11-06 | 1,084 | +6 |
| 2 days of no change | ||
| 2025-11-03 | 1,078 | +6 |
| 2025-11-02 | 1,067 | +11 |
| 1 days of no change | ||
| 2025-10-31 | 1,064 | +3 |
| 2025-10-30 | 1,063 | +1 |
| 1 days of no change | ||
| 2025-10-28 | 1,060 | +3 |
| 2025-10-27 | 1,046 | +14 |
| 2025-10-26 | 1,030 | +16 |
| 2025-10-25 | 1,021 | +9 |
| 2025-10-24 | 1,006 | +15 |
| 2025-10-23 | 993 | +13 |
| 2025-10-22 | 980 | +13 |
| 2025-10-21 | 970 | +10 |
| 2025-10-20 | 956 | +14 |
| 2025-10-19 | 949 | +7 |
| 2025-10-18 | 932 | +17 |
| 2025-10-17 | 909 | +23 |
| 2025-10-16 | 885 | +24 |
| 2025-10-15 | 865 | +20 |
| 2025-10-14 | 846 | +19 |
| 2025-10-13 | 819 | +27 |
| 2025-10-12 | 774 | +45 |
| 2025-10-11 | 730 | +44 |
| 2025-10-10 | 686 | +44 |
| 2025-10-09 | 641 | +45 |
| 2025-10-08 | 602 | +39 |
| 2025-10-07 | 584 | +18 |
| 2025-10-06 | 548 | +36 |
| 2025-10-05 | 504 | +44 |
| 2025-10-04 | 460 | +44 |
| 2025-10-03 | 419 | +41 |
| 2025-10-02 | 376 | +43 |
| 2025-10-01 | 332 | +44 |
| 2025-09-30 | 301 | +31 |
| 2025-09-29 | 263 | +38 |
| 2025-09-28 | 222 | +41 |
| 2025-09-27 | 176 | +46 |
| 2025-09-26 | 138 | +38 |
| 2025-09-25 | 108 | +30 |
| 2025-09-24 | 73 | +35 |
| 2025-09-23 | 36 | +37 |
| 2025-09-22 | 11 | +25 |
| 2025-09-21 | 0 | +11 |
About
ServiceNow Impact is a customer success product powered by AI and human expertise that helps customers maximise the power of the AI Platform for business transformation. Impact provides customers with the support and expertise they need to get to value fast. Below are the AI features:
1. Outcome status summarization
2. Consumption Report summary
3. Code Fix AI Agent
4. Fix scan engine findings with Now Assist (_for Developers_)
Key Features
- Outcome status summarisation engine generates a human-readable status summary for each Outcome. The summaries will be generated from structured data already available in the system.
- Consumption Report summary reads the structured data in the Impact Consumption Report and produces an insightful, human-readable summary.
- Code Fix AI Agent delivers custom code fixes via an AI Agentic assistant for faster resolution.
- Resolve Scan Engine Findings with Now Assist_(for Developers)_ — a comprehensive AI-powered developer workflow for Code Fix with NowAssist.