Operational Sustainability Integration with DEX
This application enhances sustainability reporting for IT assets, providing real-time usage trends, total energy consumption, and detailed insights into regional and model performance, supporting more accurate and actionable sustainability initiatives.
Install Trend
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
About
The Operational Sustainability Integration with DEX enables real-time tracking of energy consumption and CO₂e emissions from employee laptops and desktops. By ingesting telemetry data from ServiceNow's Digital End User Experience (DEX) or third-party tools, this integration delivers accurate, device-level sustainability insights directly within the Operational Sustainability Workspace. Organizations can monitor trends, assess asset coverage, and support compliance with sustainability reporting standards using live operational data from end-user devices.
Key Features
1. Real-time energy data integration — Ingests energy consumption data directly from end-user devices (laptops and desktops) through DEX or other tools, enabling accurate and timely sustainability reporting.
2. Automated CO₂e emission calculations — Converts real-time energy usage into carbon emissions using regional emission factors. Automated and calculated metric definitions eliminate reliance on estimated values.
3. Model and location-based aggregation — Aggregates data by device model and state location to provide granular insights for sustainability planning and action.
4. Integrated Operational Sustainability Workspace dashboard — Appears as a dedicated tab within the Operational Sustainability Workspace and Sustainable IT dashboard, offering intuitive visualization and alignment with existing reporting workflows.