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Experimentation Framework Core

Experimentation Framework Core

Service-now.com

Internal app, external customers only have a Opt Out of the Framework button available to use and a read only view of live experiments on the Instance

Scoped Application

Free-ish (consumes 6 tables)

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Supplier Lifecycle Operations Integration with Oracle Financial Cloud

Supplier Lifecycle Operations Integration with Oracle Financial Cloud

Service-now.com

Sync supplier data from ServiceNow to Oracle Financial Cloud.

Scoped Application

Free

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Activity Timer

Activity Timer

Service-now.com

A reusable component that tracks time elapsed on a specific activity, such as a record.

Scoped Application

Free-ish (consumes 1 tables)

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Databricks Spoke

Databricks Spoke

Service-now.com

Simplify and accelerate how you integrate with Databricks

Scoped Application

Free

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App Shell Utils

App Shell Utils

Service-now.com

Common Utils for Appshells.Reusable app shell for multitasking in Workspace-like Experiences built in UI Builder

Scoped Application

Free

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ServiceNow Otto for CPQ

ServiceNow Otto for CPQ

Service-now.com

Accelerate quote management with generative AI

Scoped Application

Free

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AI Service Graph Connector for GCP Vertex AI

AI Service Graph Connector for GCP Vertex AI

Service-now.com

Enables AICT AI Discovery to integrate with Google Vertex AI for AI Agent and related assets discovery

Scoped Application

Free (integration tables[7] not counted)

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AI Service Graph Connector for Microsoft

AI Service Graph Connector for Microsoft

Service-now.com

Enables AICT AI Discovery to integrate with Azure Foundry and Copilot Studio for AI Agent and related assets discovery

Scoped Application

Free

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AI Service Graph Connector for Amazon

AI Service Graph Connector for Amazon

Service-now.com

Enables AICT AI Discovery to integrate with Amazon Bedrock, Amazon Bedrock Agentcore, Amazon Sagemaker for AI Agent and related assets discovery

Scoped Application

Free (integration tables[18] not counted)

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Retail Playbook for Store Plan

Retail Playbook for Store Plan

Service-now.com

A guided playbook for planning and managing store operations.

Scoped Application

Free

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ServiceNow Otto for Telecommunications Service Management

ServiceNow Otto for Telecommunications Service Management

Service-now.com

Generative AI and AI agents for Telecommunications

Scoped Application

Free

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Field Service Manager Workforce

Field Service Manager Workforce

Service-now.com

One view. Complete team visibility. Built for field service managers.

Scoped Application

Free

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Field Service Manager Mobile

Field Service Manager Mobile

Service-now.com

Run your team from the field, not the office.

Scoped Application

Free

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ServiceNow Otto for Purchase Order Management (POM)

ServiceNow Otto for Purchase Order Management (POM)

Service-now.com

Streamline handling of purchase order exceptions with agentic capabilities.

Scoped Application

Free

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Analytics Library Recommendations

Analytics Library Recommendations

Service-now.com

Helps maintain healthy analytics ecosystems

Scoped Application

Free

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Next Experience All Menu Editing

Next Experience All Menu Editing

Service-now.com

Next Experience All Menu Editing

Scoped Application

Free

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Operational Sustainability Integration with Socialsuite

Operational Sustainability Integration with Socialsuite

Service-now.com

Extend Your DMA Into ServiceNow Operational Sustainability Mangement

Scoped Application

Free (integration tables[1] not counted)

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Privacy Management Content

Privacy Management Content

Service-now.com

Accelerate your privacy program with a pre-built library of privacy regulations, control objectives, citations, and risk statements.

Scoped Application

Free

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ICW Analytics

ICW Analytics

Service-now.com

If you don't track it, you can't improve it. ICW Analytics helps you understand what's working, what needs help, and why.

Scoped Application

Free

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Service Graph Workspace - Content

Service Graph Workspace - Content

Service-now.com

A set of standard contexts for the Service Graph Workspace Explore feature

Scoped Application

Free

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Recommended Actions for HRSD

Recommended Actions for HRSD

Service-now.com

Recommended Actions for HRSD in HR Agent Workspace

Scoped Application

Free

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Legal and Contracts Common Utilities

Legal and Contracts Common Utilities

Service-now.com

Legal and Contract Management Pro common utilities

Scoped Application

Free-ish (consumes 1 tables)

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A

Agent Miner

Service-now.com

Easily identify automation opportunities for AI Agents

Scoped Application

Free

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Build Agent (Trial)

Build Agent (Trial)

Service-now.com

Accelerate your application development using Build Agent. Create new apps, edit existing custom apps, debug and fix errors in your app, and ask general ServiceNow development questions.

Scoped Application

Free-ish (consumes 7 tables)

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ServiceNow Data Catalog

ServiceNow Data Catalog

Service-now.com

Find, trust, and govern your enterprise data assets.

Scoped Application

Free

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DevOps Feature Flag Integrations

DevOps Feature Flag Integrations

Service-now.com

Split feature flag integration with ServiceNow DevOps

Scoped Application

Free

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Broadcom Rally Integration with DevOps

Broadcom Rally Integration with DevOps

Service-now.com

Connect Rally Software to ServiceNow DevOps

Scoped Application

Free

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DevOps Integration with Argo CD

DevOps Integration with Argo CD

Service-now.com

Accelerate change with Argo CD and ServiceNow DevOps.

Scoped Application

Free

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H

HiddenLayer Integration for AI Security Exposure Management

Service-now.com

Vulnerability management teams can use this integration to ingest AI security exposures (e.g., model vulnerabilities) data from HiddenLayer into AI Security Exposure Management for automating workflows.

Scoped Application

Free (integration tables[4] not counted)

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Cisco AI Defense Integration for AI Security Exposure Management

Cisco AI Defense Integration for AI Security Exposure Management

Service-now.com

Cisco AI Defense integration can be used to import AI security exposures such as model vulnerabilities and model validation findings (automated red teaming alerts) into AI Security Exposure Management and automate workflows for remediation.

Scoped Application

Free (integration tables[9] not counted)

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A

AI Service Graph Connector for HiddenLayer

Service-now.com

Service graph connector for HiddenLayer imports AI asset inventory data and critical metrics related to AI security exposures from HiddenLayer into ServiceNow.

Scoped Application

Free (integration tables[7] not counted)

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AI Security Exposure Management

AI Security Exposure Management

Service-now.com

Vulnerability management teams can use AI Security Exposure Management to reduce AI attack surface by efficiently remediating security exposures in AI assets.

Scoped Application

Free-ish (consumes 18 tables)

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ITSM - Foundation

ITSM - Foundation

Service-now.com

ITSM app that delivers foundational generative AI functionality

Scoped Application

Free

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ITSM - Advanced

ITSM - Advanced

Service-now.com

ITSM app that delivers foundational generative AI functionality

Scoped Application

Free

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ITSM - Prime

ITSM - Prime

Service-now.com

ITSM app that delivers foundational generative AI functionality

Scoped Application

Free

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Now Assist for Care Team Operations

Now Assist for Care Team Operations

Service-now.com

AI-powered case intake, search, and voice agents for care team operations

Scoped Application

Free

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AI Risk and Asset Management for ServiceNow AI

AI Risk and Asset Management for ServiceNow AI

Service-now.com

AI Risk and Asset Management

Scoped Application

Free

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Integrations for Central Vulnerability Database

Integrations for Central Vulnerability Database

Service-now.com

Integration with the Japanese Vulnerability Notes (JVN) and the European Vulnerability Database (EVD) into the Central Vulnerability Database (CVDB) to enhance vulnerability intelligence.

Scoped Application

Free-ish (consumes 2 tables)

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Unified Security Exposure Management (USEM) - Prime

Unified Security Exposure Management (USEM) - Prime

Service-now.com

End-to-end AI automation, intelligent orchestration, and expert AI specialists driving measurable outcomes.

Scoped Application

Free

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Unified Security Exposure Management (USEM) - Foundation

Unified Security Exposure Management (USEM) - Foundation

Service-now.com

Essential AI features that bring speed and intelligence to vulnerability response workflows.

Scoped Application

Free

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AWS Integration for Security Exposure Management

AWS Integration for Security Exposure Management

Service-now.com

Integrate with AWS Inspector and Security Hub to import vulnerabilities and misconfigurations into Security Exposure Management

Scoped Application

Free (integration tables[7] not counted)

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Central Vulnerability Database

Central Vulnerability Database

Service-now.com

Centralized vulnerability data management with priority-based multi-source enrichment

Scoped Application

Free-ish (consumes 4 tables)

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Unified Security Exposure Management (USEM) - Advanced

Unified Security Exposure Management (USEM) - Advanced

Service-now.com

Proactive AI insights that cut through noise and focus teams on the exposures that matter most.

Scoped Application

Free

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Health and Safety - Prime

Health and Safety - Prime

Service-now.com

AI-native EHS platform with advanced agentic automation

Scoped Application

Free

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App Engine - Prime

App Engine - Prime

Service-now.com

Unlock the full power of agentic AI development — build, deploy, and scale intelligent custom applications with App Engine Prime

Scoped Application

Free

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Strategic Portfolio Management - Advanced

Strategic Portfolio Management - Advanced

Service-now.com

Strategic Portfolio Management - Advanced: Prioritize and deliver faster, optimize investments, and align to goals with Now Assist

Scoped Application

Free

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Collaborative Work Management - Advanced

Collaborative Work Management - Advanced

Service-now.com

ServiceNow's Collaborative Work Management (CWM)​ is a solution that provides a central hub for knowledge workers​ to plan, visualize, and collaborate on work with their teams. with built-in AI

Scoped Application

Free

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Strategic Portfolio Management - Prime

Strategic Portfolio Management - Prime

Service-now.com

Strategic Portfolio Management - Prime: Strategize, align work to roadmaps, and deliver value faster with Now Assist

Scoped Application

Free

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Enterprise Architecture - Prime

Enterprise Architecture - Prime

Service-now.com

Enterprise Architecture Prime - Streamline strategy and accelerate decisions with Now Assist and AI Agents

Scoped Application

Free

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Enterprise Architecture - Advanced

Enterprise Architecture - Advanced

Service-now.com

Enterprise Architecture Advanced - Streamline strategy and accelerate decisions with Now Assist and AI Agents

Scoped Application

Free

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