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Task Plan Templates

Task Plan Templates

by Service-now.com

The task plan application provides the capability for business users to define repeatable tasks

0 installs 0 reviews v4.0.0 Scoped Application Free-ish (consumes 12 tables) 12 tables
Developer Instance Sub-Production

Install Trend

First tracked: 2025-07-31 Latest: 2026-09-09 (0 installs)
View Install Data
Date Install Count Change
2026-09-09 0 -
134 days of no change
2026-04-27 3 -3
144 days of no change
2025-12-03 2 +1
28 days of no change
2025-11-04 1 +1
42 days of no change
2025-09-22 0 +1

About

A task plan template enables business users to define repeatable tasks and other items required to complete a business process. A task plan template consists of template items that define tasks, including any child tasks or related items that are created when the template is applied.

 

 

Key Features

**Task Dependencies**

- The Template Dependencies tab on a task plan template record displays a node map of dependencies between template items. Users can create a dependency, and view them. 
- The following dependency types are supported: 

- Finish to start: the successor task starts when the predecessor task is completed. 
- Start after start: the successor task starts when the predecessor task is started.
- Start together: both tasks start at the same time.

 

**Sharing and Access control of task plan templates**

The Share plan modal in the task plan template workspace provides three views: Share plan, Success, and Manage access for configuring, confirming, and managing access to a task plan template. 

**Apply template as an action in Task plan templates**

An action of apply template has been added in flow designer. Users can leverage this action to automatically create tasks from task plan template using flow designer.

Version History (4)
v4.0.0 2026-06-16 16:54:24
Task Dependencies The Template Dependencies tab on a task plan template record displays a node-map of dependencies between template item...
v3.0.0 2026-03-12 16:58:58
New in the Australia release : Task Dependency The dependency relationships between template items (e.g. tasks, case, and case tasks) are d...
v2.0.0 2025-12-11 14:19:33
New Admin Configuration setup:  Configuration data model for admin to define the task plan configuration types  Platform UI for the ad...
v1.0.1 2025-07-31 15:40:26
New This is the first version of the app so all features are new. Refer to the Key features section for the complete list of features released in ...
ID: 8fbb6bd928b86210f877f5a76c30183f · Published: Jun 2026 · Updated: Sep 09, 2026