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ServiceNow Otto for Operational Sustainability

ServiceNow Otto for Operational Sustainability

by Service-now.com

Unlock the full potential of your sustainability teams with generative AI-driven Operational Sustainability Management capabilities, automating data collection, streamlining processes, and delivering accurate, auditable reports at scale.

0 installs 0 reviews v22.5.1 Scoped Application Free-ish (consumes 3 tables) 3 tables

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First tracked: 2025-09-10 Latest: 2026-09-09 (0 installs)
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About

Empower sustainability teams with generative AI-driven Operational Sustainability Management to automate data collection, streamline processes, and deliver accurate, auditable reporting at enterprise scale.

Key Features

- AI-powered document extraction: Automatically capture sustainability metrics such as electricity, gas, and water usage directly from utility bills and supporting documents.
- Automated metric definitions and mappings: Preconfigured metric definitions and mappings speed up implementation and minimize manual effort.
- Seamless metrics integration: Extracted values flow directly into sustainability workflows for tracking, reporting, and compliance.
- DocIntel review integration: The built-in review interface enables quick verification and correction of extracted values, ensuring accuracy before reporting.
- Audit-ready evidence storage: Uploaded documents are securely stored as supporting evidence for compliance and audits.
- Enterprise scalability: Engineered to manage high data volumes with consistency, accuracy, and minimal manual intervention.
- Scope 3 emissions calculations: Create calculated metric definitions for Scope 3 emission calculations through Now Assist to reduce manual effort and improve efficiency.

Version History (7)
v22.5.1 2026-08-07 20:35:59
Changed ServiceNow Otto Branding Updates Updated the application to reflect the new ServiceNow Otto branding, replacing Now Assist references and p...
v22.3.2 2026-06-16 16:29:52
Changed - This release includes security enhancements that strengthen access controls across the application. Fixed - ESG business domain scope and...
v22.0.4 2026-08-07 20:35:55
Changed Updated the application to reflect the new ServiceNow Otto branding, replacing Now Assist references and providing a more consistent AI e...
v22.0.2 2026-03-12 15:45:40
Changed Added support to extract units from invoice records and use them to update metric data, enabling accurate and automated metric tracking.
v21.1.6 2025-12-11 12:46:20
New Accelerate carbon reporting with AI-powered calculations, validation, and insights for Scope 3 emissions. The carbon calculations agentic wo...
v21.0.4 2025-10-16 15:06:56
Fixed Improved performance of the underlying plugin
v21.0.1 2025-09-10 11:57:58
Now Assist for Environmental, Social, and Governance (ESG) with document intelligence for utility bills, designed to streamline your ESG metric dat...
ID: 6dbf650eff452210e488ffffffffff51 · Published: Aug 2026 · Updated: Sep 09, 2026