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Foundation Data Sync for Providers

Foundation Data Sync for Providers

by Service-now.com

Foundation Data Sync for Providers streamlines the sharing of foundational data from providers to consumers.

0 installs 0 reviews v2.4.10 Scoped Application Free-ish (consumes 11 tables) 11 tables
Developer Instance Sub-Production

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First tracked: 2025-08-01 Latest: 2026-11-01 (0 installs)
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About

**Foundation Data Sync (FDS)** enables the structured, periodic sharing of data from provider to consumer instances. It ensures that consumers have access to accurate, up-to-date foundational data from providers, supporting better service delivery and operational alignment.

FDS is a data synchronization mechanism that enables a provider instance to share foundational data with consumer instances on a scheduled basis, such as daily, weekly, or monthly.

FDS supports all CMDB tables and the following non-CMDB tables: Asset, Company, User, Group, Location, Department, Stockroom, Product Model, Knowledge, Hardware Model, Consumable Model, Hardware, and Consumable.

Key Features

- **Create and Publish an Offering** : Define the data that you, as a provider want to share with the Service Exchange consumer.
- **Receive and manage a Offering Request** : Customers with Foundation Data Sync for Consumers can request that offering from their ServiceNow instance.
- **Refine, Validate, and Send the data with Subscription Items** : Once requested, Foundation Data Sync will pre-generate the subscription items defined in the offering, which can then be filtered further by the provider if desired. When ready, a provider can then test and validate the data sharing before sending in full.

Version History (14)
v2.4.17 2026-10-08 16:55:46
Foundation Data Sync v2.4.17 Changed Improved the attachment sync strategy between provider and consumer.   Service Exchange Remote Process ...
v2.4.10 2026-09-10 19:09:31
Foundation Data Sync for Providers — v2.4.10 Fixed Custom fields from a consumer are now preserved on offering/subscription items after provider a...
v2.3.31 2026-10-08 16:51:51
Service Exchange Health v2.3.31 New: None Changed: None Removed: None Fixed: Service Exchange Admin (sn_sb.admin) can now deactivate a scan check ...
v2.3.29 2026-08-07 18:54:21
- Fixed a security issue where a Foundation Data Sync manager could delete, archive, or modify another company's offering, subscription, or CMDB re...
v2.3.26 2026-07-17 21:26:51
The new UIB registration experience remains the default for consumers completing instance registration. Providers can now direct a consumer to the...
v2.3.21 2026-06-29 20:17:18
Service Exchange Base — v2.3.21Bug Fixes- Fixed an issue introduced in version 2.3.18 where updates to task records were not syncing between provid...
v2.3.18 2026-06-16 16:30:45
Improved capabilities Improve your connection experience, by syncing Knowledge Base articles between provider and consumer instances. Reduce data ...
v2.3.15 2026-05-05 14:41:19
Fixed Inbound Transform Execution Resolved an issue where inbound transforms could fail to execute due to permission-related constraints, ensurin...
v2.3.14 2026-03-20 05:19:21
Important: Do not upgrade your ServiceNow® instance to the Australia release if you rely on Service Exchange. A known RPS issue prevents Servi...
v2.3.12 2026-03-12 16:21:19
New Service Exchange Center Introduced the unified Health Dashboard for improved visibility into connections through a new Heartbeat capability, ...

+ 4 more versions

ID: 16585f73c3f32d10696939aa050131f1 · Published: Oct 2026 · Updated: Nov 01, 2026