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In this episode of GlideChat, hosts Aric Jones, COE Lead for Risk and Security at Everforth GlideFast, and David Limas, Solutions Consultant - Risk & Security, break down the complexities of AI governance and managing AI sprawl.1 Discover why AI Control Tow...
The August 2026 release focuses on giving employees a structured way to navigate and discover company content, giving admins more precise control over task configurations across...
This article is a sponsored by [Isadora Agency](https://isadoradigitalagency.com/) When front-end developers and UX engineers are tasked with building a web interface that feel...
Quantum computing is reshaping the cybersecurity horizon, and the countdown to post-quantum readiness has already begun. Yet for many organizations, cryptographic assets remain ...
Update August 10, 2026 9a.m. PST: As of this morning, we have recovered \>99.9% of the content that was archived last week. We appreciate your patience and ap...
A practical guide to getting started with Now Assist for Software Asset Management (SAM) in ServiceNow. Covers the key plugins and prerequisites required to enable Now Assist ca...
"Don't put your icky fingers on update sets." That's Robert Fedoruk, PM for ReleaseOps, on the manual grind of moving update sets from dev to test to prod. ReleaseOps automates ...
Releases aren't just about moving update sets between environments. Most organizations still have manual tasks that need to happen before a release can go live, from training us...
Delta extraction sounds simple: only pull what changed. The interesting part is that last word. Your ERP won’t tell you what changed unless you ask it the right question...
One standard protocol lets any AI agent connect to any server, zero custom code required. Your ServiceNow capabilities become tools any AI can use, and your ServiceNow agents ca...
Every Chief Strategy Officer, Chief Information Officer, and Portfolio Director faces the same executive challenge: ensuring every dollar allocated to technology and change dire...
Every Chief Risk Officer, Risk Committee, and GRC Leader faces the same fundamental challenge: translating technical telemetry into quantified business exposure so leadership ca...
Every executive leadership team focuses on the same fundamental imperatives: driving sustainable growth, maximizing capital efficiency, mitigating enterprise risk, and protectin...
Give voice agents real-time, cited AI guidance without leaving the call Live Agent Advisor (also called Live Agent Assist) is an AI Agent that reads the live transcript of a v...
| Main Topic: Relational CMDB: Harness the Power of What Talks to What | | Breakout Rooms 1 -Platform Owner/Manager Meet-Up 2 - Digital Healthcare Forum | Deck +...
Discover how the Demand Management AI Specialist transforms intake and demand management in Strategic Portfolio Management (SPM). See how AI agents capture, evaluate, and priori...
Discover how Strategic Portfolio Management (SPM) Demand Management AI Specialist transforms your demand intake from a manual bottleneck into a fast, policy-driven process. Watc...
| What's New in the Q3 2026 Releases More visibility. More autonomy. More value. [Get the Impact App on the ServiceNow Store →](https://store.servicenow.com/store/a...
Join us for our SNUG Greece & Cyprus Virtual Event! This engaging session will feature two customer presentations from leading European organizations: Theocharis Moumt...
Most of us install a dependency once and never look at it again. It does its job, the tests pass, and we move on. But the web platform keeps moving too, and a surprising number ...
Learn how to configure, ground and extend Live Agent Advisor. This agentic feature in ServiceNow Otto for CSM triggers automatically on a voice interaction; On a single click, i...
Live Agent Advisor triggers automatically on a voice interaction; On a single click, it analyzes the live transcript, retrieves cited Knowledge articles via AI Search, and pulls...
 This is the second article...
After a decade or more of customization, many federal ServiceNow environments have become too complex to evolve and too complex to deliver on the promise of AI. This webinar exp...
You are building your first customer-facing AI Agent and now you are running into CX specific issues? Deploying an AI Agent that talks directly to your end customer is fundament...
