logo

NJP

Process Mining in Minutes - Manufacturing Quality Complaint and Investigation

ServiceNow Community · Oct 12, 2026 · video

Welcome to Process Mining in Minutes, a video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute is focused on a single outcome and built around how Process Mining actually gets used in the real world.Every product complaint that loops back for rework stretches resolution time and chips away at customer satisfaction. Process Mining shows you where quality investigations stall and why, so you can fix the cause instead of chasing the symptoms.Learn more: https://www.servicenow.com/community/process-mining-blog/process-mining-in-minutes/ba-p/3517067

View original source

https://www.youtube.com/watch?v=RWHGCb5b-DI