ServiceNow News
1763 items
Life was full as a mom. Tech opened a new future. Aya's early career was in retail in Japan — a world away from enterprise tech. But the skills she developed in retail, including understanding cust...
Video
Aya Tanaka grows her skills while growing her family
ServiceNow
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about 10 hours
ServiceNow’s Australia release (GA May 5, 2026) introduces significant enhancements to the Configuration Management Database (CMDB), with a strong focus on AI-driven automation, Dynamic Identificat...
ServiceNow Australia Release – CMDB and CSDM Enhancements
New article articles in ServiceNow Community
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about 11 hours
www.servicenow.com
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_ Use Case: _
What constitutes Event Management and how is it managed through ServiceNow? Are there any configurable solutions available within ServiceNow?
_ Solution: _
_ What is Noise?...
ITOM - The Smart Guide for Event Management Framework
New article articles in ServiceNow Community
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about 11 hours
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Autonomous workforce FAQ and troubleshooting
Last updated September 2026
- What is an autonomous workforce and AI specialist?
An autonomous workforce is a collection of various AI speci...
Autonomous workforce FAQ and troubleshooting
New article articles in ServiceNow Community
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about 18 hours
www.servicenow.com
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Unlock Data-Driven Automation with ServiceNow AI Agent Advisor Are you ready to move from AI exploration to execution with confidence? Deciding where to apply AI in your organization shouldn't rely...
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FastTrack Your AI Journey with ServiceNow AI Agent Advisor | Webinar
GlideFast Consulting
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2 days
Unlocking Productivity and Accessibility with Doc-to-Voice Agent
Transforming the Way Enterprises Interact with Documents
Table of Contents
- [Reimagining Document Interaction: Let Your Docum...
Unlocking Productivity and Accessibility with Doc-to-Voice Agent
New article articles in ServiceNow Community
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2 days
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Knowledge Center: Back to Basics - A Platform Academy Refresher
This Platform Academy session took a step back from the deep dives we've been running since Knowledge Center launched last Dec...
Knowledge Center Back to Basics: A Platform Academy Refresher
New article articles in ServiceNow Community
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3 days
www.servicenow.com
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AI Control Tower Observability & Monitoring
Frequently Asked Questions
Quick Navigation
Overview — What is AICT Observability?
Getting Started — Prerequisites & setup steps
Evaluati...
AI Control Tower Observability & Monitoring FAQ
New article articles in ServiceNow Community
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3 days
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Whatever’s on your to-do list right now—a CMDB that gets more complex by the hour, alert noise that never quiets down, or a backlog of tickets that keeps growing—there’s a good chance someone solve...
The countdown is on: Nexus for Service Operations 2026
New article articles in ServiceNow Community
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3 days
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What the connector is and how it works
The Service Graph Connector (SGC) for Armis is a CMDB ingestion tool. Its job is to take the asset inventory Armis has already discovered and ingest it...
Armis Service Graph Connector for ServiceNow — Basic Troubleshooting Before Opening a Case
New article articles in ServiceNow Community
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3 days
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[AI + Data: Better Together partner webinar (NOW on ServiceNow University)](https://learning.servicenow.com/lxp/en/pages/learning-course?id=learning_course&course_id=cc54d9fd97c747984b7176021153afd...
AI + Data: Better Together partner webinar (NOW on ServiceNow University)
New article articles in ServiceNow Community
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3 days
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Extend ServiceNow Discovery to Any Network Device—Custom or Standard
Out-of-the-box discovery works great—until you need to find a device that isn't covered. Maybe it's a vendor-specific model in...
Extend ServiceNow Discovery to Any Network Device—Custom or Standard
New article articles in ServiceNow Community
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3 days
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Predict failures before they disrupt store operations. See how Google Cloud BigQuery ML and ServiceNow turn compressor telemetry into an automated, AI-assisted repair workflow—from early anomaly de...
Insight-to-Action: Predictive Maintenance for Retail Refrigeration with ServiceNow and Google Cloud
New article articles in ServiceNow Community
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3 days
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August 11th, 2026 - What's New in ATF: Modern UI Testing and Automated Test Maintenance
_Platform Academy | August 11, 2026_
Testing just got a whole lot smarter.
In this Platfo...
What's New in ATF: Modern UI Testing and Automated Test Maintenance
New article articles in ServiceNow Community
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3 days
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Explore the newest ATF capabilities designed to simplify test automation. Learn how Auto Maintenance automatically identifies and updates impacted test steps, While Run UI Test Step provides greate...
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Platform Academy: What's New in ATF - Modern UI Testing and Automated Test Maintenance
ServiceNow Community
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4 days
_Nisarg Shah is VP of IT Operations Management at ServiceNow, responsible for AIOps and Service Graph _
ServiceNow Community
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4 days
SAM Lifecycle Implementation Program — Video 3 of 3. One relationship, thousands of records. In the final episode, we cover Parent-Child Relationships — the highest-leverage coverage tool in SAM Pr...
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Software Asset Lifecycle, Part 3: Scale Coverage with Parent-Child Rules (SAM Pro Run Stage)
ServiceNow Community
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4 days
SAM Lifecycle Implementation Program — Video 2 of 3. Stop waiting on publishers to fill in every date. This episode covers setting a cross-phase priority order, activating Lifecycle Averages to cal...
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Software Asset Lifecycle, Part 2: Automate Coverage with Lifecycle Averages (SAM Pro Walk Stage)
ServiceNow Community
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4 days