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Platform Academy: Localization at Scale - Introducing the G11n Terminology Agent

ServiceNow Community · Oct 07, 2026 · video

Building and maintaining consistent terminology across multilingual ServiceNow instances requires manual, time-intensive effort that doesn't scale. The G11n Terminology Agent—launching in September—transforms glossary creation by automatically analyzing knowledge base content to propose terminology candidates for review and approval, enabling Terminology Managers to build enterprise glossaries in hours instead of weeks. This academy teaches you how to leverage AI-generated glossaries within Localization Workspace to reduce translation rework and associated costs, maintain governance controls, and accelerate multilingual deployments across your organization. Perfect for Terminology Managers, Localization Leaders, and Globalization Strategists preparing for platform scale. --- Platform Academy is your gateway to mastering the most critical aspects of the Now Platform. Designed specifically for platform owners, this session delivers expert-led insights into key topics including Upgrades, Platform Security, Mobile Apps, Knowledge Management, Now Assist, and the Next Experience. Whether you're optimizing performance, enhancing user experience, or preparing for what's next, this session equips you with the knowledge and tools to lead with confidence. Don't miss out on this opportunity to connect with ServiceNow experts and get your questions answered! Register today! https://info.servicenow.com/ServiceNowExchange-Platform.html?cid=losn:youtube About ServiceNow® Exchange: ServiceNow Exchange is your gateway to faster, smarter business outcomes. Connect with peers and industry experts as we simplify complexity through actionable insights, proven shortcuts, and insider tips. Explore curated sessions led by top ServiceNow innovators—designed to give you exclusive knowledge and practical tools to accelerate success and deliver real results. Click here to see the full catalog of ServiceNow Exchange events: https://www.servicenow.com/community/servicenow-exchange-events/ct-p/servicenow-exchange-events

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