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Employee Journeys, now native in EmployeeWorks Feature Spotlight ServiceNow EmployeeWorks is the new AI front door for the enterprise — a next-generation, AI-powered employee experience where you simply describe what you need, and it gets ...
A defect found in the field can turn into repeat failures and lost customer trust if quality teams can’t act fast. See how ServiceNow Quality Issue Management uses AI to take yo...
Configure certificate notifications to be delivered to a Microsoft Teams channel so that you can receive alerts and initiate certificate renewal workflows directly from Microsof...
In today’s fast-paced and highly regulated industries, efficiency is not just a goal - it is a necessity. Enterprises in sectors like Finance, Pharma, and Healthcare face comple...
Step by step guide for setting up Confluent Replicator for mirroring a topic between your existing Confluent environment and ServiceNow Hermes.
Riya Kapoor and Sujan Dutta show the two ways to create an intelligent approval in ServiceNow. 1) The first is a quick prompt in Otto Chat, like "approve my leave policy", which...
Traditional integration pulls data from your source systems, stores copies in ServiceNow, and then works with data that's aging the moment it lands. Resulting in: Security risks...
| See what matters most with the new Platform Health Score Serious findings count more. Minor ones count less. | | | Effective October 8, 2026 (October Month...
Yes CWM Boards are capable enough to bring more than 1000 tasks (Project tasks, Incidents, Stories etc) into a CWM Board at once using Connected Work Connected Work normally c...
Thank you for taking the time to watch this video! If you’re interested in attending a live session, feel free to register using this link. Upcoming Instance Security Webinars: ...
Overview Vulnerability Response Integration with Wiz supports multiple integration instances against the same Wiz tenant. Each instance has its own configuration, its own copy...
Hello, everyone! I can't begin to say how excited I am to be in a position that allows me to step back in as the SNUG lead here in Nashville! I can't wait to see some familiar f...
| What's New in the Q4 2026 Release Faster setup. Smarter scores. Clearer value. [Get the Impact App on the ServiceNow Store →](https://store.servicenow.com/store/a...
In this video, explore intelligent demand prioritization within ServiceNow Strategic Portfolio Management (SPM). Transition away from subjective executive intuition and towards ...
Everforth GlideFast Learning & Development team walks through an overview of Data-Driven Demand Prioritization in ServiceNow SPM. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\...
Introduction In 2 I said "minimize server lookups" and "prefer asynchronous GlideAjax." Many of you asked: how exactly? And when a client script misbehaves, how do I find out ...
Introduction In [1](https://www.servicenow.com/community/developer-blog/world-of-client-side-scripts-1/ba-p/2772755) we explored the Inherited, Global and Isolate Script check...
October 2026 store release for Build Agent: SPP availability in Australia and Singapore, longer prompts, steadier long sessions, faster ServiceNow Studio.
I asked Sai, the PM for Playbooks, a viewer's question from the live chat: can a Playbook skill double as an MCP tool for other apps? The short answer is no, and the difference ...
In this Platform Academy session, our experts share how ServiceNow Zero Trust Access helps organizations continuously verify users, dynamically adjust access based on risk, and ...
Build Agent Made This Recall Response Playbook in Workflow Studio Andrew Vitollo shows me a recall response playbook that Build Agent generated almost entirely on its own, from...
Platform Academy is your gateway to mastering the most critical aspects of the Now Platform. Designed specifically for platform owners, this session delivers expert-led insights...
Building and maintaining consistent terminology across multilingual ServiceNow instances requires manual, time-intensive effort that doesn't scale. The G11n Terminology Agent—la...
Manufacturers lose time and context at every handoff between quoting, fulfillment, and service. See how CRM for Manufacturing from ServiceNow connects Sell, Fulfill, and Service...
Quando comecei esta série, o objetivo nunca foi apenas apresentar funcionalidades do ServiceNow Financial Services Operations (FSO). A proposta sempre foi compreender como o pr...
