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ServiceNow Community · 6 days ago

Intelligence Without Action Is Just Overhead with Patrick McGarry

Patrick McGarry, Federal CDO at ServiceNow and author of The Adaptive Organization, has spent years watching organizations accumulate data and tools but fail to convert them into decisions. Overhead grows. Outcomes don't. Hence “Intelligence Without Action ...

ServiceNow Dev Program · 6 days ago

Can Update Sets Be More Than Just A "VCR"

Update sets used to work exactly like a VCR: hit record, capture everything you did, and ship the tape. Robert Fedoruk walks through why that model is getting rethought as Servi...

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TYGR LLC · 6 days ago

The Workflow Report: Jeff Mondick

In this episode we are talking with Jeff Mondick from Opensity Solutions, the company formerly known as K2 Services, which recently merged with two other firms and took on the O...

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New article articles in ServiceNow Community · 7 days ago

ServiceNow User Group (SNUG) Leader Guidelines

What It Takes to Lead a ServiceNow User Group Being a ServiceNow User Group (SNUG) leader is about creating space where practitioners show up to learn, connect, and grow toget...

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New article articles in ServiceNow Community · 7 days ago

AI Control Tower Observability & Monitoring FAQ

  AI Control Tower Observability & Monitoring Frequently Asked Questions Quick Navigation Overview — What is AICT Observability? Getting Started — Prerequisites & se...

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ServiceNow Documentation · 7 days ago

Zero Copy Connectors | Overview

Use Zero Copy Connectors to connect to external data sources and retrieve data to power AI agents and enrich workflows on the ServiceNow AI Platform. In this video we’ll review ...

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