Build Agent Made This Recall Response Playbook in Workflow Studio
ServiceNow Dev Program
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Oct 07, 2026
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video
Build Agent Made This Recall Response Playbook in Workflow Studio Andrew Vitollo shows me a recall response playbook that Build Agent generated almost entirely on its own, from a single rough prompt. It isn't perfect, but it's a serious head start for anyone building playbooks in ServiceNow. ## What's in this Short - A product recall response center built from a one-line proof-of-concept request - Forms, triggers, and legal sign-off activities, all generated by Build Agent - Opening the playbook in Workflow Studio to activate and test it like any other - The errors and gaps still left to resolve, and why it's a strong starting point anyway - Why I think playbooks are one of the most underutilized parts of the platform #ServiceNow #BuildAgent #WorkflowStudio #Playbooks #ServiceNowDeveloper
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Andrew Vitollo