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MCP lets your ServiceNow AI agent call a tool and get one answer back. A2A is different, it allows your agent to hand over a whole task to another agent and let that agent run with it. In this episode, Sayan walks through Agent2Agent (A2A) protocol: what it...
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Previous: https://youtu.be/fuQcrKRuYn0 Full written series: https://devlink.sn/mcp-server-console-series The moment of truth. I ask Claude for the details of a real incident, th...
Previous: https://youtu.be/xlwypY2B5AM Next: https://youtu.be/aA6HymKtajI Full written series: https://devlink.sn/mcp-server-console-series Everything built so far means nothing...
Previous: https://youtu.be/zX1GgStwGpA Next: https://youtu.be/fuQcrKRuYn0 Full written series: https://devlink.sn/mcp-server-console-series Almost there. In this quick one I tak...
Previous: https://youtu.be/P7maAhTEKcE Next: https://youtu.be/xlwypY2B5AM Full written series: https://devlink.sn/mcp-server-console-series Now the REST API becomes something Cl...
Hi everyone, Wednesday Sep 2nd we will be hosting another Platform Analytics academy. This time it will be the first of a 2-fold "What's in" series. And we will be cove...
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Stuck on the next step? Can't remember how to move visualization widgets to a new tab in your Platform Analytics dashboard? Instead of searching for help or interrupting a colle...
A tire order gone wrong. ServiceNow's CRM leaders Eric Bensley and Terence Chesire trace that experience back to what's broken in legacy CRM: data with no integrity, and tickets...
[ActiveRemediationActionVideo-1.mov ](https://servicenow-my.sharepoint.com/:v:/p/priyan_neelakrishnan/IQCEbBlFb1-3R5Jazr_IkV6mATD5sPoSd73L84flqb85e60?nav=eyJyZWZlcn...
Create reservations across multiple buildings, campuses, neighborhoods, or sites. Create a reservation spanning across multiple days. Add attendees or visitors to a reservation....
Stop Redacting by Hand. Let AI Do the Heavy Lifting. Introducing: Redaction Agent for SmartDocs GA August 2026 Table of Contents - [What is the Redaction Agent?](whatisthe...
I want to thank everyone who was able to attend and a huge thank you to everyone involved in planning, organizing and executing a fantastic event. Attached is the slide dec...
Armis by ServiceNow has secured extended support for collectors for Debian 11 through 2028. By extending security support for Debian 11, we offer the timeline and adaptability ...
Adding a new Runbook Task to a deployment request already in progress in ServiceNow ReleaseOps means finding the right spot in the playbook without breaking anything that's alre...
Start with what the data can do? 3 things - Come in, go out or stay put & still create value 