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Most accessibility conversations start with permanent disability — a wheelchair, blindness, a specific diagnosis — and that’s a necessary conversation. But it leaves out where most of us will actually meet disability first: temporarily or situationally, on ...
Employees, admins, service accounts, API integrations, and OAuth apps all reach your data, and any one of them becomes a risk when it has too much access or gets forgotten. This...
Applications are always evolving. ServiceNow Build Agent helps developers edit and extend existing apps using natural language, making it easier to evolve applications as busine...
Meet ServiceNow Arc, your personal AI agent built for the enterprise. See how Arc moves beyond answering questions to planning and completing work across the tools you use every...
[.png) ](https://blog.glidefast.com/servicenow-brazil-release-upgrade-checklist...
See how \Strategic Portfolio Management (SPM)\ helps retailers turn store growth strategy into coordinated execution. Follow a store opening challenge, a damaged shelf delivery ...
Ever wondered why an integration run took three hours, or whether two integrations are fighting for the same queue? I built a small scoped app to help answer those questions. &...
A dealer reports a repair. Weeks later, the OEM spots a pattern. See how warranty, quality, and recall can work as one connected process using Manufacturing Commercial Operation...
What's coming for ServiceNow Build Agent in the second half of the year? Andrew shares the themes: Studio, testing, update sets, sandboxes and more. Roadmap is subject to safe h...
Watch how SPM streamlines project setup with AI guidance. This demo walks through creating a new project, attaching Word, PDF, Excel, and PowerPoint files, and writing a clear d...
Example of how to use ServiceNow SDK (Now-SDK) to setup a Continuous Integration and Delivery (CI/CD) pipeline using Update Sets to deploy.
FAQ: L1 IT Service Desk AI Specialist _Last revised October 20, 2026_ Contents: Definitions · About the Specialist · Enablement · Solution Questions Definitions ...
L1 Service Desk AI Specialist Implementer’s Playbook WARNING: It is not recommended that customers attempt to install the specialist without guidance from...
FAQ: L1 IT Service Desk AI Specialist _Last revised October 20, 2026_ Contents: Definitions · About the Specialist · Enablement · Solution Questions Definitions ...
Introducing MCP for SPM Introduction AI clients are quickly becoming where work starts. Goal owners, portfolio managers, and project managers are already asking Claude, Micr...
Enterprise Architecture Workspace already gives you a rich model of how your enterprise runs: business capabilities, value streams and stages, business processes and activities,...
Every project starts with something written down. A charter. A brief. A scoping spreadsheet someone built the night before kickoff. And then, almost always, someone spends an af...
Start using OAuth in your continuous integration and continuous delivery (CI/CD) pipeline using an OAuth client credentials grant. The [ServiceNow SDK](https://github.com/Servi...
World Forum Tokyo 2026セッションの休憩時間に、コミュニティシアターでショートセッションを開催します。ユーザー事例、コミュニティの取り組み、ServiceNow Impactの活用法、そしてグローバルの開発者アドボケイトとの交流まで。ぜひお気軽にお立ち寄りください。
Building ServiceNow apps with the Now SDK and Fluent? If your AI coding agent suddenly forgets your SDK skills, check where you installed them. Install skills into your ServiceN...
Cloud spending and IT governance remain critical challenges for enterprises managing complex digital environments. Many organizations struggle to control escalating cloud costs ...
[Turn fragmented data into decision-ready context](https://info.servicenow.com/WBR-MA00025127_Q4-FY26-Global-AI-SN-Accel-for-AI--Data_MT00004878_LP.html?referenceSource=social&u...
みなさま、こんにちは！ServiceNow Japan Impact カスタマーサクセスマネージャーのKeikoです。 ※本記事はImpact（Guided以上）のご契約社様向けに作成しています。 対象読者： - ServiceNow の AI 機能（ServiceNow Otto、AI Agents など）を導入済みの方 - 「思ったより使われ...
![Congratulations 2026 Rising Stars](https://www.servicenow.com/community/image/serverpage/image-id/532865i1D3AEAF72704D032/image-size/large?v=v2&px=999 "Rising Star Announcemen...
When its legacy sales CRM could no longer keep pace, Panasonic Avionics extended the ServiceNow platform it already trusted into sales operations. This resulted in a 99% reducti...
