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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community_blog&sys_id=14e51965db2200d013b5fb24399619fb) Hi there, For many years prefilling variables within a C...
📖🖊...AD\_106... _Requirement:_ Suppose we have a requirement in ServiceNow IRM (Risk assessment) to configure a custom approval with custom logic that approval should get trig...
Overview A common ServiceNow internationalization issue is the login page displaying in the wrong language for users who haven't authenticated yet. This article covers a simpl...
Pharmaceutical and biotech companies face intense pressure to bring products to market quickly while maintaining strict compliance with regulatory standards. Delays in batch rel...
ATF Test Agent brings authoring, execution, and troubleshooting into the same Build Agent conversation, turning a single natural-language prompt into a full suite of tests that ...
Now Assist Center: AI Made Simple for Developers Overview If you've been managing AI features on the ServiceNow platform for a while, you know the drill: skills are configur...
| Partner Relationship Management PRM Use Cases: Enabling Partner-Led Revenue on ServiceNow | | | | Channel partners are central to how many enterprises gr...
AI fails without unified business context — and that’s exactly what Knowledge Graphs help solve. In this video, Natalia Heel and Silvin Thomas from the ServiceNow AI Center of E...
Traditional automation is powerful — but it is also fragile. In this video, we break down why Agentic AI represents a new paradigm for enterprise automation, and why ServiceNow ...
What's changing? Beginning July 9, 2026, ServiceNow will begin rolling out third-party model providers as the default for out-of-the-box (OOTB) Now Assist skills and AI...
The design community has entered a period of conversational tunnel vision. Because Large Language Models (LLMs) are trained on dialogue, the industry has collectively decided th...
Description When a demand is converted to a project, or when SPM integration is enabled and an alignment project (sn_align_core_project) creates an execution entity (pm_projec...
When a user clicks Generate Insights in the Security Exposure Management (USEM), Now Assist may return _"There was a problem generating content."_ and in the log (syslog) shows ...
The cost_plan_breakdown table uses different currency rate types for different financial values to ensure accurate financial planning and reporting. ...
What is ServiceNow AI Control Tower? ServiceNow AI Control Tower is a centralized governance and compliance command center. It provides enterprises with total visibility to di...
I read an article where the central message was automation. It was written by [@laszloballa](https://www.servicenow.com/community/user/viewprofilepage/user-id/332499) ...
Reduce Alert Noise Before It Becomes an Incident: Event Ingestion and Alert Grouping Your monitoring tools are doing their job. The problem is they're doing it too loudly. When ...
Why Is My Choice Field Showing in Blue? Real Causes, Real Fixes Choice Fields Transform Maps Import Sets Data Quality Scoped Apps Applies to: All supported Servi...
Most Human Resources (HR) teams did not set out to spend their time managing repetitive HR cases. But between answering the same onboarding question again, routing benefits inqu...
We shipped ZCC for ERP built on SAP. That's still the core, SAP is the system of record for most enterprises. But we kept hearing the same thing from customers: "SAP is just one...
I know you’re busy, so for What’s !important 14 , I’ll be sprinting through what’s been a stacked couple of weeks despite few browser updates. From CSS Quake to CSS Gap Decorati...
This article is a sponsored by [Level Access](https://www.levelaccess.com/) We know that right now, a senior engineer is shipping a checkout flow they “built” in a single after...
Facility teams need a streamlined map export workflow that delivers ready-to-use layouts without manual rework ensuring consistent, labeled, and print-optimized output across mu...
Policy Lifecycle Management turns policy authoring, approval, publishing, and versioning into a single governed workflow on the same platform as your controls, risks, and eviden...
Every organization has policies — but most live scattered across SharePoint folders, email threads, and drives, with no version control, no proof that anyone read them, and no c...
