News Jace Pro
News, acquisitions, companies, people, events, and public filings in one searchable place. No vendor press-release fog.
The signal desk
What are you trying to understand?
The latest
Every employee has a different instinct when they need help. Some send a quick message to a colleague. Others search a portal or submit a ticket. The channels change, but the goal is always the same: not just finding an answer, but getting something done. A...
What is the AI Resource Finder The AI Resource Finder is an AI-assisted staffing capability in the Resource Management Workspace (RMW) and Project Management Workspace (PWS) t...
Backing Up Your Personal Developer Instance (PDI) One of the ongoing issues we deal with in the Developer Program is the continuity of the free Personal Developer Instances (P...
https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2FHsbRIQrx1jk%3Ffeature%3Doembed&display_name=YouTube&url=https%3A%2F%2Fwww.youtube.com%2Fwa...
In this episode, Sujan Dutta and Amit Verma walk us through how AI agents can communicate and collaborate using ServiceNow A2A APIs. We break down configuration, API mechanics, ...
When a branding project fails, it usually happens long before the logo stage: in the strategy phase, when words like “modern,” “trustworthy,” “premium,” “friendly,” and “disrupt...
Granular admin roles in Notify: When you create a new role, it doesn’t automatically follow the same security restrictions as existing roles. So, if there are certain tables—l...
In ServiceNow Portal (Service Portal / Employee Center), if you want to show language-based error messages without much custom development and as close as possible to OOTB (Out ...
https://www.youtube.com/embed/9Woz9RFImKE?si=FgcYKzpskgyM0P5e 🤖 ServiceNow AI Agent Studio Building an IT Helpdesk Agent — From Use Case to Deployment 📺 Video Overv...
Mental health applications keep facing a continuing, measurable crisis: many people stop using them quickly. The data is stark: [almost 95% of users who open the app on day 1 ab...
ServiceNow Hierarchy ServiceNow Hierarchy  and explains how it brings AI into the insurance service repres...
Virtual Agent can route conversations to live agents, but without smart triage, you'll get IT issues mixed with HR requests in the same queue—creating bottlenecks and ...
ServiceNow Community - Platform Administration | Verified against official KB articles and community documentation A user messages you: _"I keep getting logged out as s...
Session Recap: What's New for Authentication in Australia Overview Authentication continues to evolve across the ServiceNow platform, and this Platform Academy...
Hello Asset Management Community, We're excited to announce a new format for the ServiceNow Asset Management confidential roadmap series, entitled Asset Management Quar...
When integrating ServiceNow with SaaS applications (M365, Adobe, DocuSign, Salesforce, Informatica), don't assume cloud-based = no IP whitelisting needed. Many enterprises have ...
In Q1 2026, we introduced the Use an AI agent Flow action for Subflows. If within the context of AI agent tooling, you can use the AI agent’s Subflow Tool to invoke ano...
The ServiceNow Community thrives on questions. When you ask a clear, focused question, you're not just getting help – you're creating a resource that benefits the whole Communit...
Platform Help Optimize Team Productivity Agentic Workflow Table of Contents - [What Problem We're Solving](whatproblemwe'resolving) - [Target Users & Personas](targetusers&p...
So, we recently got the new [shape()](https://css-tricks.com/almanac/functions/s/shape/) function (now Baseline!) as well as the [corner-shape](https://css-tricks.com/almanac/pr...
This article is a sponsored by [Kirki](https://kirki.com/) For years, WordPress users have relied on traditional page builders to create websites without writing code. While th...
ServiceNow Hierarquia / Hierarchy 