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Blog Post By Lena Latham, Master Technical Curriculum Developer, ServiceNow
Picture this. The Development team for a small company has been working for months to launch ServiceNow and has ...
Your Team Doesn't Need to Become Platform Owners, But It Helps If They Speak the Language
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Introduction
Search doesn't always understand what users type. In my case, an incident mentioning OOO couldn't find the Out of Office article.
This article shows how I improved the search experi...
🔍 Improving AI Search Results with a Synonym Dictionary and a Boost Rule
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Context
The OOB Citrix Netscaler pattern can’t follow Content Switching (CS) policies to the backend, so the Service Mapping map stops at the load balancer. This post extends the connecti...
Service Mapping for Netscaler Content Switching via NITRO API
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How do I configure the Dynatrace Service Graph Connector using SGC Central with a Focus on Cloud Discovery?
Version : 1.16
Sample Azure Cloud Service Account: az-itxlab1
Sam...
Configuring the Dynatrace Service Graph Connector using SGC Central with a Focus on Cloud Discovery
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So what icon is the most reliable to show expansion and collapsing for accordions? Is there really any noticeable difference between carets, chevrons, arrows, and triangles?
Well, [research](https...
Video
Accordion Icons: Which Work Best?
smashingmagazine.com
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