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Software Asset Lifecycle, Part 3: Scale Coverage with Parent-Child Rules (SAM Pro Run Stage)

ServiceNow Community · Sep 01, 2026 · video

SAM Lifecycle Implementation Program — Video 3 of 3. One relationship, thousands of records. In the final episode, we cover Parent-Child Relationships — the highest-leverage coverage tool in SAM Pro — plus custom records, the Guided Experience workflow, and the quarterly cadence that keeps coverage from decaying. 00:00 - Introduction 00:07 - Stage 3 — Run: Operationalize the Program 09:46 - Step 3.1 — Define Parent-Child Relationships 14:01 - Step 3.2 — Create Custom Lifecycle Records for Contracts and Policy 17:00 - Step 3.3 — Adopt the Guided Experience for Lifecycle Reporting 18:59 - Step 3.4 — Establish a Quarterly Lifecycle Coverage Cadence

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https://www.youtube.com/watch?v=d6Dp2Ap_7Mg