logo

NJP

Guided Experience for Lifecycle Reporting: One Workflow, Every SAM Pro Tool (Feature Demo)

ServiceNow Community · Sep 01, 2026 · video

SAM Lifecycle Implementation Program — Feature Deep Dive. Most teams run the lifecycle report, find gaps, file content requests, and repeat — with no consistent order, no owners, and no way to know where in the process they actually are. The Guided Experience for Lifecycle Reporting fixes that. This video walks through the four-stage workflow that aggregates every coverage tool in SAM Pro — lifecycle report, approximated lifecycle, calculated lifecycle, custom lifecycle, parent-child relationships, and Content Service — in an optimized sequence with success goals and assigned task owners so the same coverage discipline gets applied every quarter. Includes a live demo on an Australia release instance. 00:00 - Introduction 00:07 – Guided Experience for Lifecycle Reporting 03:44 - Demo

View original source

https://www.youtube.com/watch?v=mhjPgt8jVN4