logo

NJP

ServiceNow News

52959 items

Your K26 agentic AI guide: Where to go, What to do, What to walk away with

Your K26 agentic AI guide: Where to go, What to do, What to walk away with

New article articles in ServiceNow Community · 4 months
S D OdW +5
www.servicenow.com cache
Setup Workspace Live Lists   If your agents are working high-velocity service desks, a static list that requires a full page refresh to show new records is a productivity drag. Live updates...

Enabling Live Updates on a Workspace List

New article articles in ServiceNow Community · 4 months
S A T
www.servicenow.com cache
Web embeddables: Overview

Web embeddables: Overview

New article articles in ServiceNow Community · 4 months
S D GU +5
www.servicenow.com cache
Web embeddables: Catalog Browse

Web embeddables: Catalog Browse

New article articles in ServiceNow Community · 4 months
S S a +2
www.servicenow.com cache
Web embeddables: Catalog Item

Web embeddables: Catalog Item

New article articles in ServiceNow Community · 4 months
S S a +2
www.servicenow.com cache
Web embeddables: Object List

Web embeddables: Object List

New article articles in ServiceNow Community · 4 months
S S a +2
www.servicenow.com cache
Web embeddables: Case Create

Web embeddables: Case Create

New article articles in ServiceNow Community · 4 months
S S a +2
www.servicenow.com cache
Web embeddables: Case List

Web embeddables: Case List

New article articles in ServiceNow Community · 4 months
S S a +2
www.servicenow.com cache
Web embeddables: Case View

Web embeddables: Case View

New article articles in ServiceNow Community · 4 months
S D S +3
www.servicenow.com cache
Web embeddables: Playbook Intake

Web embeddables: Playbook Intake

New article articles in ServiceNow Community · 4 months
S S a +2
www.servicenow.com cache
_ Use case:  _ The procedure for managing the life cycle of certificates within the ServiceNow ecosystem. Understanding and advancing in certificate life cycle management.   _ Solutio...

CMDB - Certificate Lifecycle Management: A ServiceNow Approach

New article articles in ServiceNow Community · 4 months
S e T
www.servicenow.com cache
Web embeddables: Data Visualization

Web embeddables: Data Visualization

New article articles in ServiceNow Community · 4 months
S S a +2
www.servicenow.com cache
Web embeddables: Knowledge Article View

Web embeddables: Knowledge Article View

New article articles in ServiceNow Community · 4 months
S S a +2
www.servicenow.com cache
Security is top of mind for everyone. This session helps you begin your security journey, by introducing a crawl/walk/run approach that you can apply to establish the right security framework for y...
Video

ServiceNow Security Academy - What you need to know secure your instances

ServiceNow Community · 4 months
S
www.youtube.com
Knowledge26でセッションの合間に認定試験を受けられることをご存知ですか？ 費用は75%オフ、前提トレーニングも不要。予約の手順を画面キャプチャ付きでまとめたので、参加予定の方はぜひチェックしてみてください。

【Knowledge26レポート】#1 - Knowledge26の会場でServiceNow認定試験を受験する方法

New article articles in ServiceNow Community · 4 months
www.servicenow.com cache
Complaint cases demand speed, accuracy, and accountability. But managing them effectively requires more than a workflow -- it requires AI that can intake, summarize, and act on complaints with full...
Video

CRM AI Academy: AI-Powered Comprehensive Complaint Management in CSM

ServiceNow Community · 4 months
S T
www.youtube.com
Join us every other Tuesday for live sessions focused on managing AI topics in real-time. Product experts will be live to demonstrate concepts, share best practices, provide prescriptive guidance, ...
Video

AI Academy

ServiceNow Community · 4 months
S D
www.youtube.com
Mike and Will are joined by special guest Chris Nanda to talk about MCP use cases with the ServiceNow platform. One piece of errata, the on-platform MCP console requires a Prime AI-Native SKU.
Video

Beers With Engineers - Episode 42 - Using MCP With ServiceNow

ServiceNow Community · 4 months
S M
www.youtube.com
Customer 360 view for the Telecom domain. A powerful new capability designed to give agents and operators everything they need about a customer in one place.
Video

Customer 360 View for Telecom

ServiceNow Community · 4 months
T
www.youtube.com
AI-powered wrap-up code and notes recommendations allows agents to accept, modify, or override AI suggestions while maintaining complete audit visibility. With the recommendations, agents spend les...
Video

Now Assist for CSM Feature Short AI Wrap Up Codes and Recommendations

ServiceNow Community · 4 months
www.youtube.com
Learn how to configure AI generated wrap codes and recommendations. This video walks through the activating the AI Wrap Skill, configuring wrap up codes and setting AI generated wrap up codes to in...
Video

Now Assist for CSM Configuration Short: AI Wrap Up Codes and Recommendations

ServiceNow Community · 4 months
www.youtube.com
What’s !important #9: clip-path Jigsaws, View Transitions Toolkit, Name-only Containers, and More

What’s !important #9: clip-path Jigsaws, View Transitions Toolkit, Name-only Containers, and More

CSS-Tricks · 4 months
AS D G
css-tricks.com cache
Process Mining Academy #47 - Multi-dimensional Process Mining

Process Mining Academy #47 - Multi-dimensional Process Mining

New article articles in ServiceNow Community · 4 months
BA
www.servicenow.com cache
Process Mining Academy - Multi-dimensional Process Mining Video

Process Mining Academy - Multi-dimensional Process Mining

ServiceNow Community · 4 months
S BA
www.youtube.com
Harnessing AI for Strategic Risk Management in Finance Healthcare and Pharma with REDE Consulting

Harnessing AI for Strategic Risk Management in Finance Healthcare and Pharma with REDE Consulting

REDE Consulting · 4 months
S RC
www.rede-consulting.com cache