If you have been following ServiceNow's AI journey, you may have noticed quite a few changes recently .One of the biggest ones is the move from Now Assist to ServiceNow Otto. At the same time, Now ...

I get asked to explain the difference between Employee Journeys and Employee Lifecycle Events more often than almost anything else in HRSD — and the honest answer is that it depends entirely on who...

In [part 1](https://www.servicenow.com/community/servicenow-ai-platform-articles/employee-lifecycle-vs-employee-journey-what-s-the-difference/ta-p/3600063) I explained why I answer the Employee Jou...