News Jace Pro
News, acquisitions, companies, people, events, and public filings in one searchable place. No vendor press-release fog.
The signal desk
What are you trying to understand?
The latest
I want to thank everyone who was able to attend and a huge thank you to everyone involved in planning, organizing and executing a fantastic event. Attached is the slide deck that I presented on Underdog Features which focused on how to use the biggest ...
ServiceNow introduces a new agentic capability, AI Specialists, that join your team, work your incidents, and continuously improve over time. The first delivered out-of-box AI S...
Workflow Data Fabric · Instance to Instance Read it live. Three ways to connect one instance to another. Almost nobody runs a single instance. Most organizations run a fleet—o...
Reduce Support Requests and Drive Self-Service Adoption with Our New Dynamic Guidance Course Table of Contents - [Introducing: Getting Started with Dynamic Guidance](introdu...
Stream Connect Series · Part 2 of 3 What Actually Goes Inside a Kafka Message? Last time, you got the "we want to use Kafka" conversation sorted out. You know what a broker i...
![tiagomacul_0-1787603620788.png](https://www.servicenow.com/community/image/serverpage/image-id/527309i60554DC91D420660/image-size/medium?v=v2&px=400 "tiagomacul\_0-17876036207...
Most AI agent problems aren't model problems — they're the same four questions asked too late: what to check before building, why it's burning assists, where to look when it fai...
De fleste IT-organisasjoner drives fortsatt av menneskelig innsats: noen oppdager varselet, noen sorterer billetten, noen jager eieren av CI, noen skriver RCA. Autonom IT snur ...
Premium Chat 101 If you have opened the Otto Panel (fka Now Assist Panel) lately, you know it consists of only text based chats with maybe a hyperlink to a catalog ite...
![tiagomacul_0-1787603620788.png](https://www.servicenow.com/community/image/serverpage/image-id/527309i60554DC91D420660/image-size/medium?v=v2&px=400 "tiagomacul\_0-17876036207...
SPM Financials: Fix Cost Plan / Actual Cost mismatches with dry-run Problem statement A common ServiceNow SPM financials issue is when a project or demand shows incorrect or...
Time to build for real. In this first build video I get the instance ready: installing the Model Context Protocol Server plugin, verifying it actually works, and creating a scop...
When migrating dashboards and reports from development to production in a ServiceNow scoped application with Application Administration enabled (true), the dashboards may become...
The L1 IT Service Desk AI Specialist is an autonomous worker that investigates and resolves assigned incidents using knowledge articles and historical data. Learn about its bene...
The Administration for Security Exposure Management application offers a unified administrative experience across all Unified Security Exposure Management (USEM) applications. I...
AI Agent Studio 連載 第2回 ServiceNow AIエージェントのカスタマイズ実践ガイド 第2回：AIエージェントに業務データを読ませるには？ Investigate and resolve ITSM incidentsにおける類似インシデント検索を例に、AIエージェント一式の複製、AI Search の設定変更、Script ...
In this tutorial, we’re going to go over MCP client setup to connect to a ServiceNow MCP Server via OAuth 2.0. I’m going to use the HRSD MCP Server (released August 2026) and de...
- Multi-Instance View is live in Clone Admin Console 2.3.0 / Australia Patch 5 - Upgrade to Australia Patch 5, opt in, and connect your sub-prod instances — then clone activity ...
- Multi-Instance View is live in Clone Admin Console 2.3.0 / Australia Patch 5 - Upgrade to Australia Patch 5, opt in, and connect your sub-prod instances — then clone activity ...
Who we're looking for: Customers using AI Admin Center (formerly known as Now Assist Center) – if that's you, keep reading!
Who we're looking for: Customers using AI Admin Center (formerly known as Now Assist Center) – if that's you, keep reading!
Content normally arrives automatically - the SAM Content Service pushes updates to your instance twice every week. Occasionally you need to force it: stale or empty content tabl...
Explore how Update Set Management works for the Implementation Agent, focusing on uploading and previewing a batch update set in ServiceNow Otto for Setup. servicenow servicenow...
PA Widgets Created by Script Not Showing in the Classic Dashboard Picker -- What Helped Me Fix It Performance Analytics pa\_widgets Dashboard Background Script GlideRe...
on-call scheduling, roles and permissions, shift manager, rota\_admin, ITSM
