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ITOM | Configure trusted certificate authorities

ServiceNow Documentation · Oct 20, 2026 · video

Configure certificate authorities (CAs) that your organization trusts and activate the certificate authority trust policy so that certificates from other authorities are flagged as untrusted. Before you begin Role required: Cryptographic Asset admin (sn_itom_cac.admin) This video was recorded in the Brazil release. For more information, see: https://www.servicenow.com/docs/r/it-operations-management/itom-visibility/add-trusted-certificate-authorities.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow Insights Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455 For general information about ServiceNow, visit: http://www.servicenow.com

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