News Jace Pro
News, acquisitions, companies, people, events, and public filings in one searchable place. No vendor press-release fog.
The signal desk
What are you trying to understand?
The latest
What is MCP Server Console? MCP Server Console is the inbound surface of ServiceNow's Action Fabric, giving enterprises a centralized workspace to register, govern, and monitor the AI tools they expose to external agents and clients. Every tool pub...
ServiceNow's own [Getting started with Core Business Suite](https://www.servicenow.com/community/core-business-suite-articles/getting-started-with-core-business-suite/ta-p/34778...
If you're running Risk Management and considering the move to Advanced Risk, the switch itself is a single system property — but what it does behind that switch is significant a...
こんにちは、ServiceNowトレーニングチームです。 「いつか受けよう」と思いながら、なかなか動き出せずにいませんか？ ServiceNow認定資格は、スキルの証明やキャリアアップの後押しとなります。 しかし、「本番の試験がどんなものかわからない」「どんな準備をすればいいかわからない」といった不安から、受験を...
With the September 2026 release, the Studio has been completely reimagined with a new build experience and faster path from ideation to deployed agent. The goal: compress time-t...
AI Gateway is ServiceNow's runtime enforcement layer for MCP (Model Context Protocol) connections in AI Control Tower. It governs which MCP servers agents can reach, sec...
Disclaimer : _The specific solution described is achieved through configuration. There is no liability for ServiceNow to provide support, apply changes, fix de...
Flow Designer is a foundational skill on the Now Platform. You cannot move forward as a real ServiceNow practitioner without mastering it, and one of the most common pitfalls in...
ServiceNow’s Australia release (GA May 5, 2026) introduces significant enhancements to the Configuration Management Database (CMDB), with a strong focus on AI-driven automation,...
Autonomous workforce FAQ and troubleshooting Last updated September 2026 - What is an autonomous workforce and AI specialist? An autonomous workforce is a collection...
This video shows how to create and use a funnel report in User Experience Analytics to analyze user completion rates for a specific task. Chapters: 00:00 Intro 00:08 What funnel...
Unlocking Productivity and Accessibility with Doc-to-Voice Agent Transforming the Way Enterprises Interact with Documents Table of Contents - [Reimagining Document Interac...
Knowledge Center: Back to Basics - A Platform Academy Refresher This Platform Academy session took a step back from the deep dives we've been running since Knowledge Cent...
AI Control Tower Observability & Monitoring Frequently Asked Questions Quick Navigation Overview — What is AICT Observability? Getting Started — Prerequisites & se...
Gatekeeper to Guide: Onboarding Your Business Process Owners into Catalog Builder _Platform Academy | July 30, 2026_ Your service catalog shouldn't have a single poin...
Platform Academy: Stop Guessing If You're AI-Ready: AI Admin Center Has a Score for That Table of Contents - [Overview](overview) - [AI Readiness: An Actual Score, Not a Gut...
How to Build a Self-Optimising AI Triage Architecture on ServiceNow The architecture behind this build was covered in [Smarter Triage: a layered AI architecture that keep...
How to Build a Self-Optimising AI Triage Architecture on ServiceNow The architecture behind this build was covered in [Smarter Triage: a layered AI architecture that keep...
DISCLAIMER: The instructions in this article come with no support or warranty, implied or explicit. Caveat emptor. For those who missed the recent announcement, ...
What does ServiceNow's Employee Slate actually look like in practice? In this demo from Ondaro's "Slate vs. Employee Center Pro" webinar, Nate Aiken walks through real employee ...
The L1 IT Service Desk AI Specialist is an autonomous worker that investigates and resolves assigned incidents using knowledge articles and historical data. Learn about its bene...
Abstract As Generative AI and Agentic Workflows become ever increasingly popular, integrations between systems and connecting to commercial LLMs have become an increas...
Previous: https://youtu.be/P7maAhTEKcE Next: https://youtu.be/xlwypY2B5AM Full written series: https://devlink.sn/mcp-server-console-series Now the REST API becomes something Cl...
A 54-person digital team scaled AI across 50 countries, cutting incident triage time 90% and admin writing 40% along the way
Stop Redacting by Hand. Let AI Do the Heavy Lifting. Introducing: Redaction Agent for SmartDocs GA August 2026 Table of Contents - [What is the Redaction Agent?](whatisthe...
