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AI Academy - Pro Tip - Tracking Action Fabric Usage

ServiceNow Community · Oct 21, 2026 · video

Admins often ask where their Action Fabric Assist usage is coming from. This walkthrough shows how to use the Agentic Usage Overview Dashboard to see what drives that usage, from the total down to the tables, flows, and MCP clients behind it. The dashboard gives you insight into Action Fabric Assist usage as totals, broken down by the dimensions available today. It isn’t designed to track client usage. Client filters are one way to slice the total. Dashboard figures may not match Action Fabric usage reports exactly, in dates or other attributes. Use the dashboard to understand trends and sources, not to check billing figures line by line.

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https://www.youtube.com/watch?v=wpyu2rIBmz8