ServiceNow News
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Give voice agents real-time, cited AI guidance without leaving the call
Live Agent Advisor (also called Live Agent Assist) is an AI Agent that reads the live transcript of a voice interaction, re...
ServiceNow Otto for CSM - Live Agent Advisor
New article articles in ServiceNow Community
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15 days
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POV: any developer explaining what their job is #tech #dev #programming #coding
ServiceNow Dev Program
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15 days
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Main Topic: Relational CMDB: Harness the Power of What Talks to What
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Breakout Rooms
1 -Platform Owner/Manager Meet-Up
2 - Digital Healthcare Forum
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Deck + Q&A attached ...
Aug 2026 First Friday's Recorded Session - Relational CMDB: Harness the Power of What Talks to What
New article articles in ServiceNow Community
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15 days
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Discover how the Demand Management AI Specialist transforms intake and demand management in Strategic Portfolio Management (SPM). See how AI agents capture, evaluate, and prioritize demands across ...
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Transform Intake with Demand Management AI Specialist in SPM
ServiceNow Community
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15 days
Discover how Strategic Portfolio Management (SPM) Demand Management AI Specialist transforms your demand intake from a manual bottleneck into a fast, policy-driven process. Watch how the AI automat...
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Automate Demand Management with AI Specialist
ServiceNow Community
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15 days
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What's New in the Q3 2026 Releases
More visibility. More autonomy. More value.
[Get the Impact App on the ServiceNow Store →](https://store.servicenow.com/store/app/b67f67ee1b646a50a...
ServiceNow Impact: What's New in the Q3 2026 Releases
New article articles in ServiceNow Community
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15 days
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Join us for our SNUG Greece & Cyprus Virtual Event!
This engaging session will feature two customer presentations from leading European organizations:
Theocharis Moumtzidis from L-B...
Join us for our SNUG Greece & Cyprus Virtual Event! Friday October 23rd 2026
New article articles in ServiceNow Community
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15 days
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Most of us install a dependency once and never look at it again. It does its job, the tests pass, and we move on. But the web platform keeps moving too, and a surprising number of the libraries sit...
How Baseline Can Help You Ship Less JavaScript
Articles on Smashing Magazine — For Web Designers And Developers
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15 days
smashingmagazine.com
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_August 2026 | Core Business Suite_
August's CBS release is all about knowledge — specifically, making it easier to set up, generate, and continuously improve the knowledge content y...
What's New in CBS: The August 2026 Release is Here 🎉
New article articles in ServiceNow Community
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15 days
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By the time a report reaches the executive team, the market has often already moved. Real-time analytics closes that gap.
Executives Waiting Weeks for Insights — Real-Time Analytics with Databricks for Faster Decision-Making
REDE Consulting
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15 days
www.rede-consulting.com
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For most products, when you have questions you go to the docs. Build Agent is different, just ask it. Andrew Vitollo and Travis Toulson break down why querying Build Agent directly before you start...
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Don't Go to the Docs, Ask Build Agent | Developer Passport Highlight
ServiceNow Dev Program
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15 days
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New Learning Unlocked!
Excited to share that I’ve completed another milestone in my learning journey.
Every new skill adds value, sharpens perspective, and opens doors to bigger opportunitie...
Partner Presales: Customer Relationship Management (CRM)
Stories by Prashant Kumar LearnIT on Medium
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15 days
medium.com
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New Learning Unlocked!
Excited to share that I’ve completed another milestone in my learning journey.
Every new skill adds value, sharpens perspective, and opens doors to bigger opportunitie...
Selling ServiceNow Basics for Partners
Stories by Prashant Kumar LearnIT on Medium
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15 days
medium.com
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The risk landscape has changed faster in the last three years than in the previous two decades combined. Financial institutions are fighting fraud that adapts in real time. Manufacturers are defend...
Emerging Risks Across BFSI, Manufacturing, Critical Infrastructure, and Digital Enterprises: How REDE Consulting Helps Global Clients Stay Ahead
REDE Consulting
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15 days
www.rede-consulting.com
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Learn how to configure, ground and extend Live Agent Advisor. This agentic feature in ServiceNow Otto for CSM triggers automatically on a voice interaction; On a single click, it analyzes the live ...
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Configuration Shorts: Live Agent Advisor in ServiceNow Otto for CSM
ServiceNow Community
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15 days
Live Agent Advisor triggers automatically on a voice interaction; On a single click, it analyzes the live transcript, retrieves cited Knowledge articles via AI Search, and pulls account/product con...
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Feature Short: Live Agent Advisor in ServiceNow Otto for CSM
ServiceNow Community
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15 days
下のServiceNow Communityポストで公開されている、ServiceNowの[AIコントロールタワー](https://www.servicenow.com/jp/products/ai-control-tower.html)と[共通サービスデータモデル (Common Service Data Model、CSDM)](https://www.servicenow.com/j...
【ホワイトペーパー】AIコントロールタワーとCSDM 5
New article articles in ServiceNow Community
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16 days
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