ServiceNow News
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See how ServiceNow Process Mining helps you measure the impact of process changes and resolve any unintended adverse effects. In this video, we show how to create filter sets that isolate work comp...
Video
Process Mining in Minutes - Process Model Comparisions
ServiceNow Community
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about 1 month
You've opened Microsoft Copilot, thought "this might be useful," then closed it again. This 45-minute hands-on session speaks to exactly that moment.
From Curiosity to Capability: Turning AI Intrigue into everyday work habits
New article articles in ServiceNow Community
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about 1 month
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In today’s fast-paced and highly regulated industries, managing risk effectively is no longer optional. It is a critical component of operational success. Enterprises in sectors like Finance, Pharm...
Streamlining Operations with Integrated Risk Solutions
REDE Consulting
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about 1 month
www.rede-consulting.com
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Fragmented service desks quietly cost enterprises enormous amounts of productivity. Here's how AI agents on ServiceNow close the gaps.
Siloed Service Desks, Slow Resolutions — Unifying ServiceNow with AI Agents for Faster MTTR
REDE Consulting
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about 1 month
www.rede-consulting.com
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Dominando o Pilar de Compliance — Certifica çã o e Auditoria Automatizada de Dados
📌 Este é o terceiro artigo da nossa série exclusiva sobre a engenharia de dados do CMDB Health Dashbo...
Dominando o Pilar de Compliance - Certificação e Auditoria Automatizada de Dados
New article articles in ServiceNow Community
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about 1 month
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Employee Slate is built ground-up for AI. Not retrofitted. Not bolted on. Completely reimagined. It adapts to your role, your tasks, what needs your attention right now. Everything you need sits on...
Video
ServiceNow Employee Slate: AI-first employee experience platform
ServiceNow Dev Program
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about 1 month
Below are the topics will be covered under this course: CMDB CMDB CLASS MANAGER CMDB QUERY BUILDER MID SERVER DISCOVERY DISOVERY PATTERNS DISCOVERY SCHEDULES TYPES OF DISCOVERY SERVICE MAPPING CLOU...
Video
SERVICENOW CMDB AND DISCOVERY COURSE INTRODUCTION
Basico ServiceNow Learning
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about 1 month
The average enterprise IT team handles thousands of alerts a day — most of them noise. Here's how AI-powered ServiceNow ITOM cuts through it.
Alert Fatigue Is Burning Out IT Teams — How AI-Powered ServiceNow ITOM Cuts Noise by 80%
REDE Consulting
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about 1 month
www.rede-consulting.com
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📌 _Este é o segundo artigo da nossa série exclusiva sobre a engenharia de dados do CMDB Health Dashboard. Se você perdeu o primeiro texto, onde exploramos a arquitetura do painel, os impactos opera...
Desvendando o Pilar de Completeness — Garantindo os Dados Essenciais para o Negócio
New article articles in ServiceNow Community
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about 1 month
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Your Brand, Your Voice: Building Secure & Personalized AI Voice Agents Searching for an AI Voice Agent that matches your tone and needs? We got you covered. In this session we will explore several ...
Video
AI Academy: Building Secure & Personalized AI Voice Agents
ServiceNow Community
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about 1 month
A strong knowledge strategy starts with the basics. Discover the core setup and capabilities that can help drive adoption and value from day one. --- Platform Academy is your gateway to mastering t...
Video
Platform Academy: Knowledge Center Back to Basics
ServiceNow Community
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about 1 month
AI success is about more than activity. It’s about outcomes. Explore how a centralized view of key metrics can help you better understand adoption, usage, and business impact. --- Platform Academy ...
Video
Platform Academy: Now Assist Center (NAC) Monitoring
ServiceNow Community
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about 1 month
Australia is here, and it's bringing updates to identity and access management worth paying attention to. This session gives platform admins and owners a clear picture of what's new and what to exp...
Video
Platform Academy: What's new in Australia - Identity
ServiceNow Community
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about 1 month
As AI capabilities rapidly expand across the ServiceNow platform, the role of the Business Analyst is undergoing a fundamental shift. No longer limited to documentation and requirement gathering, t...
The AI-Enabled Business Analyst: Transforming ServiceNow Delivery in an AI-Driven World
New article articles in ServiceNow Community
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about 1 month
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Your LinkedIn presence is more than a profile — it’s your professional reputation and a digital amplifier of your voice in the ServiceNow ecosystem. In this interactive, AI-enhanced sessi...
AI-Powered Influence: Building a Smarter LinkedIn Presence in the ServiceNow Ecosystem
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about 1 month
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Learning is evolving — and so is ServiceNow University. Join us for an inside look at how SNU is reimagining your learning experience: AI-native by design, and built with _you_ at the center ...
AI Native & Learner First: What’s New at ServiceNow University
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about 1 month
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Good AI runs on good data. Discover Now Assist Data Kit (NADK)—ServiceNow's unified platform designed to power trustworthy and scalable AI through governed data practices. Learn to generate sa...
Accelerating Gen AI with the Now Assist Data Kit
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about 1 month
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AI is delivering most value when built with purpose and dimension properly. Sometimes, either classic or agentic AI can achieve the same outcomes. AI also shines best when coupled with automat...
Classic, generative and agentic AI. The right approach for a performant outcome
New article articles in ServiceNow Community
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about 1 month
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What if students solved real community problems before graduation? Northeastern University's practicum model does exactly that—students identify workflow challenges facing local businesses and buil...
From Campus to Community: How Northeastern Students Are Solving Real Workflow Challenges...
New article articles in ServiceNow Community
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about 1 month
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Does your workflow actually need AI? Really? Join Nathan and Tony for a live, discussion-driven look at when to use AI, which AI to choose, and how to govern what you think you might already have 😉
To AI or Not to AI - That's Actually the Right Question!
New article articles in ServiceNow Community
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about 1 month
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The conversation has changed. Employees aren't looking for SEARCH RESULTS — they're seeking ANSWERS. They want to ask a question in plain language and get contextual answers instantly. No digging. ...
Enterprise Search That Knows Your Business
New article articles in ServiceNow Community
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about 1 month
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Everyone's talking about AI productivity gains. But what does it actually look like when an experienced instructional designer hands the first draft to an AI — and then has to decide what to keep, ...
AI Wrote My Training Scripts. I Have Notes.
New article articles in ServiceNow Community
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about 1 month
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