AI Native & Learner First: What’s New at ServiceNow University
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Jul 31, 2026
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Learning is evolving — and so is ServiceNow University. Join us for an inside look at how SNU is reimagining your learning experience: AI-native by design, and built with you at the center of every decision.
In this session, we'll walk through what's new across the SNU platform, what's AI-first, and what it means for learners — from AI-powered conversations, skills recommendations and personalized learning paths to simulation-based practice that lets you learn by doing.
Whether you're just getting started with ServiceNow or deepening your expertise, this session will show you how SNU is making it easier — and smarter — to learn, practice, and prove what you know.
Come see what's new, what's next, and how it all connects to your growth.
Resources:
SimStudio LabX – AI Guided Simulation Courses: User Guide
https://www.servicenow.com/community/ai-learning-days-blog/ai-native-amp-learner-first-what-s-new-at-servicenow-university/ba-p/3582098