ServiceNow News
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When people first learn Platform Analytics, they often encounter a long list of new terms:
- Indicators
- Indicator Sources
- Breakdowns
- Breakdown Sources
- Data Collections
- Dashboards
The ch...
Understanding Platform Analytics: A Recipe for Better Dashboards
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about 1 hour
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"We need a dashboard."
It's one of the most common requests in reporting projects, but it's often the wrong place to start. Before designing visualizations, organizations should first unders...
Platform Analytics: Success Starts With the Business Question, Not the Dashboard
New article articles in ServiceNow Community
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about 2 hours
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The coworker nobody’s met #devlife #softwareengineer #techhumor #remotework #tech
ServiceNow Dev Program
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about 2 hours
Patrick McGarry, Federal CDO at ServiceNow and author of The Adaptive Organization, has spent years watching organizations accumulate data and tools but fail to convert them into decisions. Overhea...
Video
Intelligence Without Action Is Just Overhead with Patrick McGarry
ServiceNow Community
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about 2 hours
Patrick McGarry, Federal CDO at ServiceNow and author of _The Adaptive Organization_, has spent years watching organizations accumulate data and tools but fail to convert them into decisions. Overh...
Podcast
Intelligence Without Action Is Just Overhead with Patrick McGarry
ServiceNow Podcasts
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about 3 hours
This is the takeaway episode with Patrick McGarry, Federal CDO at ServiceNow and author of The Adaptive Organization, who has spent years watching organizations accumulate data and tools but f...
Video
TAKEAWAY Intelligence Without Action Is Just Overhead with Patrick McGarry
ServiceNow Community
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about 3 hours
This is the takeaway episode with Patrick McGarry, Federal CDO at ServiceNow and author of _The Adaptive Organization_, who has spent years watching organizations accumulate data and tools but...
Podcast
TAKEAWAY Intelligence Without Action Is Just Overhead with Patrick McGarry
ServiceNow Podcasts
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about 3 hours
This video shows how to create and use a funnel report in User Experience Analytics to analyze user completion rates for a specific task. Chapters: 00:00 Intro 00:08 What funnel reports do 00:57 Cr...
Video
User Experience Analytics | Creating and using a funnel report
ServiceNow Documentation
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about 4 hours
The Challenge Artificial intelligence and machine learning are moving quickly into GxP environments, from batch record review to signal detection and predictive quality monitoring. Adoption, howeve...
Governing AI in Regulated Pharma: Building an Audit-Ready AI Governance Framework
REDE Consulting
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about 4 hours
www.rede-consulting.com
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Unlock Data-Driven Automation with ServiceNow AI Agent Advisor Are you ready to move from AI exploration to execution with confidence? Deciding where to apply AI in your organization shouldn't rely...
Video
FastTrack Your AI Journey with ServiceNow AI Agent Advisor | Webinar
GlideFast Consulting
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about 5 hours
Update sets used to work exactly like a VCR: hit record, capture everything you did, and ship the tape. Robert Fedoruk walks through why that model is getting rethought as ServiceNow moves update s...
Video
Can Update Sets Be More Than Just A "VCR"
ServiceNow Dev Program
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about 5 hours
The Issue
A reference variable within a Multi-Row Variable Set (MRVS) is dependent upon the value of a catalog item variable.
Workaround
Create another variable in the MRVS. Then...
How to Use a Reference Qualifier in a MRVS that is Dependent Upon a Variable Outside the MRVS
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about 5 hours
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The Issue
When a reference variable is part of a single-row variable set, you may need to change the reference qualifier for one or more catalog items while not disturbing the list of records sho...
How to Change a Reference Qualifier Inside a Variable Set
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about 5 hours
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IRM 連載 第4回
Integrated Risk Management ・ Audit Management ・ AI Agent
ServiceNow IRMではじめる監査DX（第4回） AIエージェントが監査を自律実行する
「ボタンを押すたびに1動作」のスキルから、「目標を与えると一連のタスクを進める」エージェントへ ― OOTBで...
ServiceNow IRMではじめる監査DX（第4回） AIエージェントが監査を自律実行する
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about 14 hours
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ServiceNow CSDM Ideation & Strategy domain servicenow servicenowtraining servicenowcommunity
Video
ServiceNow CSDM Ideation & Strategy domain #servicenow #servicenowtraining #servicenowcommunity
TechnoMonk
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about 14 hours
Unlocking Productivity and Accessibility with Doc-to-Voice Agent
Transforming the Way Enterprises Interact with Documents
Table of Contents
- [Reimagining Document Interaction: Let Your Docum...
Unlocking Productivity and Accessibility with Doc-to-Voice Agent
New article articles in ServiceNow Community
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about 20 hours
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What It Takes to Lead a ServiceNow User Group
Being a ServiceNow User Group (SNUG) leader is about creating space where practitioners show up to learn, connect, and grow together. It's rewarding ...
ServiceNow User Group (SNUG) Leader Guidelines
New article articles in ServiceNow Community
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about 21 hours
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Vibe Code a Game with Claude & ServiceNow's AIUX Framework
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about 22 hours
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Knowledge Center: Back to Basics - A Platform Academy Refresher
This Platform Academy session took a step back from the deep dives we've been running since Knowledge Center launched last Dec...
Knowledge Center Back to Basics: A Platform Academy Refresher
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about 22 hours
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Whatever’s on your to-do list right now—a CMDB that gets more complex by the hour, alert noise that never quiets down, or a backlog of tickets that keeps growing—there’s a good chance someone solve...
The countdown is on: Nexus for Service Operations 2026
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about 24 hours
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AI Control Tower Observability & Monitoring
Frequently Asked Questions
Quick Navigation
Overview — What is AICT Observability?
Getting Started — Prerequisites & setup steps
Evaluati...
AI Control Tower Observability & Monitoring FAQ
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1 day
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