Welcome to the July 2026 edition of the ITOM Academy! In this session, you will learn how to master each of the key use cases that ITOM LEAP offers as of its July 2026 release. We will show you how to leverage your past incidents to identify automation opportunities, create resolution steps, KB articles, problem records, resolution playbooks, while leveraging pre-existing RedHat Ansible automation playbooks. This is exactly what LEAP (Learning Enhanced Automation Platform) is all about! -- Don't miss out on this opportunity to connect with ServiceNow experts and get your questions answered! Register today! https://info.servicenow.com/ServiceNowExchange-IT-Solutions-academies.html?cid=losn:youtube About ServiceNow® Exchange: ServiceNow Exchange is your gateway to faster, smarter business outcomes. Connect with peers and industry experts as we simplify complexity through actionable insights, proven shortcuts, and insider tips. Explore curated sessions led by top ServiceNow innovators—designed to give you exclusive knowledge and practical tools to accelerate success and deliver real results. Click here to see the full catalog of ServiceNow Exchange events: https://www.servicenow.com/community/live-on-servicenow/ct-p/live-on-servicenow-events