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Hi Community! 🛍️ The Australia release for Retail & Hospitality is here. This release brings stronger HQ-to-store execution, AI-assisted customer service, and faster self-service deployment across retail operations and service management. 🚀 Here's what's ...
Employees don't need more answers. They need things to get done. Yet most employee experiences still get in the way: siloed tools that don't talk to each other, disjoi...
ServiceNow Knowledge 26 kicks off today in Las Vegas and we are back at it with CreatorCon. One of the exciting flagship experiences this year is our Vibe Code Lounge, sponsored...
| AUTONOMOUS IT SERVICE OPERATIONS The journey from reactive to remarkable Autonomous IT ServiceOps is your structured path to zero-touch support and zero unplanned ...
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Learn about the new features that Enterprise Asset Management has to offer in the Australia release, alongside the new launch of Now Assist for Enterprise Asset Management which...
Autonomy Is Easy. Precision Is Hard. Every vendor in the market is telling you they have autonomous AI. Most are right. Autonomy just means doing something without a human wat...
Australia: The release where AI delivers for developers With the Australia release, developers are armed with AI tools that help you Sense, Decide, Act, and Secure The Austr...
The Australia release brings powerful new AI-assisted capabilities to Collaborative Work Management, making it easier than ever for teams to plan, execute, and stay aligned with...
For years, Strategic Portfolio Management had a dirty secret: the biggest enemy of throughput wasn't strategy or budget, it was the processes that kept the best people buried in...
Oracle Licensing in ServiceNow SAM - 7 Activities customers should complete
ServiceNow knowledge starts tomorrow, BUT IT'S MONDAY so that means it's funday. Funday Monday. Let's gooooo.
AI Agent Advisor is a ServiceNow AI solution that analyzes your operational data to identify and prioritize automation opportunities, then maps those opportunities to the most s...
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Build Agent in ServiceNow: a practical guide to getting started A working reference for the Australia GA release, covering Build Agent end to end across ServiceNow Stu...
Mutual TLS in Flow Designer: Using Protocol Profiles with the Connection & Credentials Framework Mutual TLS (mTLS) is one of the most common ways customers secure high-trust o...
Welcome to the Speed Learning Series for the Smart Assessment Engine (SAE), where you'll find everything you need to get started, like how to design templates, trigger assessmen...
YT description: Most financial institutions still manage CRI compliance through spreadsheets — manual tiering, manual profile assessments, and cross-framework scoring held toget...
Explore this Speed Learning session to see how ServiceNow's Smart Assessment Engine (SAE) automates the entire lifecycle, from determining your institution's tier to genera...
Hello Arkansas SNUG Members! We're excited to announce that we're planning the next Arkansas SNUG event aiming for the end of June timeframe and are looking for custome...
Unlock the latest ServiceNow Australia Release Features – Part 2! In this session, we dive deep into the newest enhancements designed to improve administration, user experience,...
Unlock the highlights of the ServiceNow Australia Release – Part 1! In this session, we dive into three powerful features designed to enhance your workflow and developer experie...
1. Why GenAI for Catalog Items and Record Producers? Catalog Items and Record Producers are often the first touchpoint for employees and consumers. They collect structured inp...
Welcome to the April 2026 edition of the ITOM Academy! In this session, you will learn how to leverage the best toolkit for Discovery Admins: the Discovery Admin Workspace. The ...
30-Second Perspectives A 30-Second Perspective on pre-processing governance and the gap at the bottom of the enterprise AI stack. At Knowledge 2026 this week, ServiceNow is demo...
