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Creator Workflows & Platform Academy Automated Test Framework (ATF)、Instance Scan、Upgrade Center、Source Control and CICD などのプラットフォームトピック、および App Engine (Now Platform上でのカスタムアプリ作成、市民開発プログラムの管理) や Automation Engine (Workflows & Integrations) などの Creator Workf...
このセッションでは、ゲストスピーカーのAmanda Joslin氏が、新しいUXフレームワークであるNext Experienceと、ユーザーのビジネスニーズに合わせて魅力的なエクスペリエンスを構築するUI Builderについてご紹介しました。 Platform Foundation Academy _Automated Test Framew...
よりスマートなプロンプトで効率アップ: ServiceNowにおけるAI活用テスト生成開発者ガイド ServiceNowのアップグレード前に手動テスト設定で週末を費やした経験がある方は、少なくないでしょう。Yokohamaリリースで提供された Now Assist Test Generation は、コードを一行も書くことなく、テストを自動化し、規...
2026年2月3日、Sharon Barnesがホストし、Paty MontesinosをフィーチャーしたPlatform Academyは、ServiceNow Subscription ManagementにおけるNow Assistの使用状況を監視および管理することに焦点を当てたセッションを実施いたしました。組織のAI投資を最大限に活用し、予期せ...
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[![Screen Shot 2023-01-18 at 4.43.51 PM.png](https://www.servicenow.com/community/image/serverpage/image-id/233632i8A9970089C801165/image-size/large?v=v2&px=999 "Screen Shot 202...
[![Screen Shot 2023-01-18 at 4.43.51 PM.png](https://www.servicenow.com/community/image/serverpage/image-id/233632i8A9970089C801165/image-size/large?v=v2&px=999 "Screen Shot 20...
[![Screen Shot 2023-01-18 at 4.43.51 PM.png](https://www.servicenow.com/community/image/serverpage/image-id/233632i8A9970089C801165/image-size/large?v=v2&px=999 "Screen Shot 20...
この2部構成のシリーズでは、AIがデータのノイズを排除し、自動化の機会を見つける上で果たす役割について探求します。 現代では、どの企業も「少ないリソースでより多くの成果を出す」ことを目指しており、ここにAIが役立ちます！ パート1では、コンセプトを紹介し、Automation Discoveryをご紹介します。 [🎥 動画: https://ww...
_Step-by-step setup guide for administrators and implementation teams_ Requires Zurich Patch 9 (ZP9) Overview This guide walks t...
本セッションでは、Automated Test Framework (ATF) の2つの新機能について詳しくご紹介いたします。これらの機能は現在、[ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do!/store/application/db1676d742144110...
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Voice agents are increasingly being deployed in customer service and conversational AI applications. However, existing evaluation frameworks assess text-based dialogue or evalua...
At Knowledge 2026, my colleague Libbie Miller and I led a session on something that might sound a bit unconventional: the "vibe" of your AI assistant. As content designers at Se...
If you're learning about Smart Assessment Engine (SAE), this video shows how an intuitive SAE transforms the business user experience in Risk. See how the Risk Identification (R...
SNUGs and Developer Meetups have always been some of the most valuable parts of the ServiceNow community — now we’re making them easier to find and join under one program. &nbs...
It’s gonna be tough to keep it together on this one. Okay. I got this. I am a _professional technical writer_. Straight face; all-business. Ahem: if you’ve been following the on...
In ServiceNow projects, failures rarely happen because someone doesn’t know how to write a Script Include or configure a Flow. They happen because the wrong thing was built—pe...
In the ServiceNow world, "Customisation" is often treated like a dirty word. Every RFP claims to want a "100% OOTB" implementation to minimise technical debt. However, once the ...
From First Contact to Resolution: How FSO Orchestrates Work In this article, we will provide an introduction and overview to the foundational building...
