Chapters: 00:08 Agentic Playbooks 01:25 Specifying the discount 02:08 Composing an email offer 02:18 Workflow Studio Discover how Agentic Playbooks in ServiceNow automate manual tasks using AI agents while maintaining human control. Learn how AI agents handle data gathering, context awareness, and task execution—enabling your teams to focus on higher-value activities. Watch a real-world contract renewal example using the Playbook Activity Assist workflow. #servicenow #servicenowdemo #agenticplaybook, #aiagents, #nowassist #agentic playbooks Role required: Admin This video was recorded in the Australia release. For more information, see: ServiceNow product documentation: Exploring Agentic Playbooks: https://servicenow.com/docs/r/bundle/zurich-build-workflows/page/administer/process-automation-designer/concept/agentic-playbooks.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow TechBytes Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455 For general information about ServiceNow, visit: http://www.servicenow.com