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How to Copy a Hardware Model from the Content Lookup Portal in ServiceNow

ServiceNow Community · Jun 22, 2026 · video

Learn how to create hardware model records faster in ServiceNow Hardware Asset Management. Instead of filling out a model form from scratch, you can copy a model directly from the Content Lookup Portal — fields are pre-populated and the model is automatically normalized against ServiceNow's Hardware Model Normalization Content Service. Available in the Australia release.

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https://www.youtube.com/watch?v=u473v2HbEVA