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Custom Data Export with Utility Actions Spoke The Utility Actions spoke provides a complete set of actions for generating delimited files programmatically in Flow Desi...
Pharmaceutical and biotech companies face intense pressure to bring products to market quickly while maintaining strict compliance with regulatory standards. Batch release proce...
[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community_blog&sys_id=14e51965db2200d013b5fb243996...
Hello Folks, 🖐🏻 I have Recently developed a simple yet effective Server Decommissioning Automation using ServiceNow and thought to share it with you all. This helps r...
If you're looking to use AI Agents to triage and resolve your Incidents, you can use Performance Analytics to estimate and forecast the potential assists consumption. The number...
📖🖊...AD\_106... _Requirement:_ Suppose we have a requirement in ServiceNow IRM (Risk assessment) to configure a custom approval with custom logic that approval should get trig...
Hi everyone, Following up on the previous post I shared last week — the Bulk UI Policy Actions Update Set is now available for anyone who wants to use it. What it solv...
Over the past four weeks, I had the opportunity to be part of the Architecture Excellence (ArchX) program, and I can honestly say it has been one of the most engaging learning e...
Zero Copy Connector for ERP Community Hub Guides, setup help, use case patterns, troubleshooting, and what's new - all in one place. | Start here [Quick-Start Guide →](htt...
The ServiceNow University User Adoption team helps customers turn platform investments into real business outcomes — not by focusing on the technology alone, but by pr...
Know a student who's ready to do more than just attend class? The ServiceNow University Campus Leaders program is now accepting applications for 2026-27. Campus Leaders...
ServiceNow AI specialists scale your CRM so you can serve every customer—no matter how many show up. When demand spikes, AI specialists spike with it. No wait times, no dropped ...
We often hear about shiny new tools that change everything (yet again). But in practice, most people don’t need more tools to deal with in their daily lives. What we actually ne...
Learn how to embed AI agents as specific steps within ServiceNow playbooks to automate complex business processes. In this demo, we show: - How to add AI activities to playbook ...
エージェントの画面、まだ複数切り替えていますか？ ― Service Operations Workspace、まずは小さく始める ![SOW_selection-[1783062985318].png](https://www.servicenow.com/community/image/ser...
Pharmaceutical and biotech companies face intense pressure to bring products to market quickly while maintaining strict compliance with regulatory standards. Delays in batch rel...
Not every CRM AI investment requires building from scratch, and not every use case is covered out of the box. The architecture decision you make determines not just your time to...
Learn how to execute and monitor releases with Digital Product Release, including managing phases and tasks, automating compliance validation with policies, and maintaining full...
Now Assist Center: AI Made Simple for Developers Overview If you've been managing AI features on the ServiceNow platform for a while, you know the drill: skills are configur...
| Partner Relationship Management PRM Use Cases: Enabling Partner-Led Revenue on ServiceNow | | | | Channel partners are central to how many enterprises gr...
Mukta Gaur shows us how to set up and configure ServiceNow Agent Client Collector Visibility (ACCV) in a production-ready environment. This walkthrough covers the core host-base...
[New Zero Copy feature: ServiceNow Reverse Tunnel Configuration Walkthrough](https://www.youtube.com/watch?v=xR9sCOohrcQ) by [Quietin](https://www.youtube.com/@quentinautomatio...
AI fails without unified business context — and that’s exactly what Knowledge Graphs help solve. In this video, Natalia Heel and Silvin Thomas from the ServiceNow AI Center of E...
Traditional automation is powerful — but it is also fragile. In this video, we break down why Agentic AI represents a new paradigm for enterprise automation, and why ServiceNow ...
