Discover the four key capabilities in MCP Server Console 1.8 for managing, customizing, and scaling AI agents at enterprise scale. In this demo, we show how to: Monitor tool call volumes, success rates, and failure patterns in real time across your MCP servers Clone platform-delivered tools safely with lineage tracking Create AI Search tools to ground agent responses in enterprise knowledge Build playbook tools to execute governed workflows through AI agents Perfect for ServiceNow admins, solution architects, and teams building knowledge-grounded, workflow-integrated AI agents. Resources: MCP Server Console documentation: https://www.servicenow.com/docs/r/intelligent-experiences/mcp-platform-manager-landing.html AI Search configuration guide: https://www.servicenow.com/docs/r/platform-administration/ai-search/overview-ais.html Playbook compatibility requirements: https://www.servicenow.com/docs/r/intelligent-experiences/mcp-platform-manager-landing.html Learn about: Real-time visibility into agent behavior Safe customization of platform tools Knowledge-grounded responses with governance Automated workflow execution through agents Chapter Outline: 00:00 — Intro 00:53 — Monitoring Dashboard overview 04:00 — Tool Cloning and lineage tracking 04:46 — AI Search as a Tool 09:34 — Playbooks as a Tool 15:49 — Wrap-up and governance recap