Welcome to Process Mining in Minutes, a video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute is focused on a single outcome and built around how Process Mining actually gets used in the real world. Playbooks make your process predictable, but predictable isn’t the same as optimized. Mine your Playbook execution data to see where time really goes and where AI can add the most value in a hybrid playbook. Learn more: https://www.servicenow.com/community/process-mining-blog/process-mining-in-minutes/ba-p/3517067 Hybrid AI Workflows: Choosing the Right Pattern for AI and Workflows: https://www.servicenow.com/community/workflow-automation-articles/hybrid-ai-workflows-choosing-the-right-pattern-for-ai-and/ta-p/3464504