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What It Takes to Lead a ServiceNow User Group Being a ServiceNow User Group (SNUG) leader is about creating space where practitioners show up to learn, connect, and grow together. It's rewarding work and it comes with clear expectations. Here's an overvie...
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Knowledge Center: Back to Basics - A Platform Academy Refresher This Platform Academy session took a step back from the deep dives we've been running since Knowledge Cent...
Whatever’s on your to-do list right now—a CMDB that gets more complex by the hour, alert noise that never quiets down, or a backlog of tickets that keeps growing—there’s a good ...
AI Control Tower Observability & Monitoring Frequently Asked Questions Quick Navigation Overview — What is AICT Observability? Getting Started — Prerequisites & se...
Whatever’s on your to-do list right now—a CMDB that gets more complex by the hour, alert noise that never quiets down, or a backlog of tickets that keeps growing—there’s a good ...
What the connector is and how it works The Service Graph Connector (SGC) for Armis is a CMDB ingestion tool. Its job is to take the asset inventory Armis has already disc...
A community question about whether you can edit Fluent apps across instances in the Australia release. Andrew Vitollo's answer: yes, Fluent apps are code-based projects you can ...
[AI + Data: Better Together partner webinar (NOW on ServiceNow University)](https://learning.servicenow.com/lxp/en/pages/learning-course?id=learning_course&course_id=cc54d9fd97c...
Extend ServiceNow Discovery to Any Network Device—Custom or Standard Out-of-the-box discovery works great—until you need to find a device that isn't covered. Maybe it's a vend...
Wanna be valuable for the ServiceNow User Group? Wanna have fun time with ServiceNow crowd? And hungry for pizza, drinks and socializing?
Use Zero Copy Connectors to connect to external data sources and retrieve data to power AI agents and enrich workflows on the ServiceNow AI Platform. In this video we’ll review ...
ServiceNow CSDM Foundation Domain SERVICENOW servicenowcommunity servicenowtraining
Learning Collaborative Work Management (CWM) doesn't have to be overwhelming. ServiceNow provides focused video content covering everything from foundational concepts to best pr...
Beginning September 3, 2026, the 'm' patch becomes the mandatory quarterly patching target for commercial instances, replacing the full patch and folding the latest ServiceNow A...
 What happens when you combine vibe coding...
What happens when you combine vibe coding, Claude, and ServiceNow’s AIUX Framework? In this video, I build a fully playable Awsm themed Pacman-style game on ServiceNow using Vis...
Gatekeeper to Guide: Onboarding Your Business Process Owners into Catalog Builder _Platform Academy | July 30, 2026_ Your service catalog shouldn't have a single poin...
Predict failures before they disrupt store operations. See how Google Cloud BigQuery ML and ServiceNow turn compressor telemetry into an automated, AI-assisted repair workflow—f...
August 11th, 2026 - What's New in ATF: Modern UI Testing and Automated Test Maintenance _Platform Academy | August 11, 2026_ Testing just got a whole lot smarter. &n...
Explore the newest ATF capabilities designed to simplify test automation. Learn how Auto Maintenance automatically identifies and updates impacted test steps, While Run UI Test ...
Your service catalog can't scale if every request for a new catalog item runs through IT. The more the business needs, the longer the backlog and the platform team becomes overw...
The ServiceNow Platform offers many capabilities that can take risk and compliance to the next level, especially for data analysis, reporting, external data integration, and pro...
We’re coming to Atlanta in person September 22–23 and looking to meet builders, founders, and technology leaders with ideas, expertise, and use cases that could become what’s ne...
_Nisarg Shah is VP of IT Operations Management at ServiceNow, responsible for AIOps and Service Graph _ 