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New article articles in ServiceNow Community · about 2 months ago

Otto vs Now Assist: What Actually Changed

Let's address the elephant in the comments section first, because it's the same question no matter which Knowledge 26 recap or LinkedIn post you're reading it under: _Is ServiceNow Otto just Now Assist wearing a trench coat?_

ServiceNow · about 2 months ago

JengAI: Making AI Look Easy | ServiceNow

ServiceNow's Jithin Bhasker and Sankha Nagchoudhury discuss the biggest misconception people outside IT have about enterprise AI: that it's hard. It's not—if you have the right ...

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ServiceNow · about 2 months ago

JengAI: The Stakes Are Human | ServiceNow

ServiceNow's Chief Learning Officer Jayney Howson and SVP of Global Business Services Peter McDonnell take on the domain where getting AI wrong can cost a business everything: H...

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Justin Meadows · about 2 months ago

ServiceNow Store Highlights (SSH) v20260903

In this SSH episode I review 57 new, updated or removed applications in the ServiceNow Store. Watch or listen as I filter through the noise and review with you what's most relev...

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ServiceNow · about 2 months ago

Do you know where your AI agents are?

If your AI agents went rogue this week, would you even know? This summer, three of the largest AI labs found out the answer was no. One agent escaped its test environment and sp...

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ServiceNow Dev Program · about 2 months ago

Can Update Sets Be More Than Just A "VCR"

Update sets used to work exactly like a VCR: hit record, capture everything you did, and ship the tape. Robert Fedoruk walks through why that model is getting rethought as Servi...

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TYGR LLC · about 2 months ago

The Workflow Report: Jeff Mondick

In this episode we are talking with Jeff Mondick from Opensity Solutions, the company formerly known as K2 Services, which recently merged with two other firms and took on the O...

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