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PDIs are vanilla ServiceNow instances. Great for experimenting with new capabilities coming out, but they don't have your stuff on them. Developer Sandboxes live on your sub production instance. That means your apps, your metadata, your entitlements. Build,...
The September 2026 release gives organizations more ways to express their brand in EmployeeWorks Web App, helps employees find and navigate content more easily, and expands comm...
The payoff. Claude reads an incident through the MCP server, then updates the urgency and adds a work note, permission prompt and all. Built on a Scripted REST API and OAuth. 📘 ...
What is MCP Server Console? MCP Server Console is the inbound surface of ServiceNow's Action Fabric, giving enterprises a centralized workspace to register, govern, and...
ServiceNow's own [Getting started with Core Business Suite](https://www.servicenow.com/community/core-business-suite-articles/getting-started-with-core-business-suite/ta-p/34778...
The list of TMF APIs certified as of Brazil Release, Sep 2026are given in the table below. There is support for one new API i..e TMF 679 - Product Offering Qualification...
ServiceNow runs nine World Forums in 2026. Two have already been, seven are still to come, and every one of them is free. This page is the full list with dates, venues and link...
AI agents can only deliver outcomes that teams can trust when the data behind them is connected, governed, contextualized, and trusted. [Join us for Building the data foundatio...
Connecting Claude to a ServiceNow MCP server ends at an OAuth consent screen. ServiceNow isn't handing over a blanket key. A logged-in user approves one specific application for...
ServiceNow World Forum London is at ExCeL on 20 October 2026. Free to attend, 8:30am to 6pm, and this year it closes with Louis Theroux. We go to these events every year, and t...
ServiceNow World Forum Amsterdam is at RAI on 28 October 2026. Free, 8:30am to 6pm, and it is eight days after London. That gap matters more than it sounds. If you are in the B...
ServiceNow World Forum Paris is at Paris Expo Porte de Versailles on 2 December 2026. Free, 8:30am to 6pm, and it is the last World Forum of the year. That last point is the re...
Thank you for joining us Sep 2nd, at 12:00 PM ET for the first out of two sessions of What's New in Brazil. Here we will cover the new features and capabilities that come with P...
Hi everyone, Wednesday Sep 16th we will be hosting another Platform Analytics academy. This one will be the 2nd of our 2-fold "What's in Brazil" series. In the [Septemb...
こんにちは、ServiceNowトレーニングチームです。 「いつか受けよう」と思いながら、なかなか動き出せずにいませんか？ ServiceNow認定資格は、スキルの証明やキャリアアップの後押しとなります。 しかし、「本番の試験がどんなものかわからない」「どんな準備をすればいいかわからない」といった不安から、受験を...
Every conversation I have with leadership around AI Agents hits the same wall within ten minutes: _“Which use case do we actually start with?”_ How do you actually deci...
Autonomous Workforce is bringing AI Specialists to CSM :AI teammates that self-assign, research, and resolve cases end-to-end. This session is your first look at the CRM Case Ma...
With the September 2026 release, the Studio has been completely reimagined with a new build experience and faster path from ideation to deployed agent. The goal: compress time-t...
Our technology workflows team launched Pre-Built Domain-Specific servers as part of the September 10th release: See their post for more: [https://www.servicenow.com/co...
The last platform-side step: create the MCP server record, add the tools, activate it, copy the URL. That URL plus the OAuth client ID and secret is everything Claude needs to c...
General availability • September 10, 2026 ServiceNow Launches Out-of-the-Box MCP Servers for Claude, Copilot, Gemini, and Other AI Clients The AI client orchestrates. ServiceN...
AI Gateway is ServiceNow's runtime enforcement layer for MCP (Model Context Protocol) connections in AI Control Tower. It governs which MCP servers agents can reach, sec...
It comes up on nearly every candidate call I have, usually about twenty minutes in, once we’ve got past the money. “Should I stay in consulting, or should I go in-house?” Ther...
In the last fortnight ServiceNow patched three vulnerabilities in its AI Platform that each scored a perfect 10.0, none of which required authentication to exploit. In the same...
On 27 August, ServiceNow published a security advisory covering four vulnerabilities in the AI Platform. Three of them scored a perfect 10.0. None of them need authentication, ...
