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ICW Analytics

ICW Analytics

by Service-now.com

If you don't track it, you can't improve it. ICW Analytics helps you understand what's working, what needs help, and why.

0 installs 0 reviews v1.1.0 Scoped Application Free
Developer Instance Sub-Production

Install Trend

First tracked: 2026-03-13 Latest: 2026-09-09 (0 installs)
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Date Install Count Change
2026-09-09 0 -

About

**ICW Analytics** enables data-driven decision-making by surfacing execution trends and quality signals directly to teams with no need to navigate to separate reporting tools. 

Key Features

Dashboard filtering: Functional location, Equipment and Date filtering

Shift aggregation (when shifts are enabled)

Industrial Guided Task (IGT) Analytics: Trends and scores highlighting IGT and Industrial Standard task performance

SQDC (Safety, Quality, Delivery, Cost) Dashboard: align, prioritize, and execute Daily Management System (DMS) activities by providing visibility into key performance indicators (KPIs) like safety, quality, delivery, and cost. The dashboard facilitates performance review, prioritization of losses, and action planning across various meeting cadences (shift, daily, weekly, monthly, quarterly).

Version History (2)
v1.1.0 2026-06-16 16:23:26
New SQDC Dashboard, consisting of an overview page and individual tabs for Safety, Quality, Delivery, and Cost metrics and trends.
v0.1.1 2026-03-12 15:41:22
New in this release:  Industrial Guided Task (IGT) analytics, featuring Trend of Average IGT Duration Trend of % IGT Completed in Time T...
ID: b0ae327a8d25ba50f87725f61feb6d8e · Published: Jun 2026 · Updated: Sep 09, 2026