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ICW Analytics

ICW Analytics

by Service-now.com

If you don't track it, you can't improve it. ICW Analytics helps you understand what's working, what needs help, and why.

0 installs 0 reviews v2.0.0 Scoped Application Free
Developer Instance Sub-Production

Install Trend

First tracked: 2026-03-13 Latest: 2026-11-01 (0 installs)
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Date Install Count Change
2026-11-01 0 -

About

**ICW Analytics** enables data-driven decision-making by surfacing execution trends and quality signals directly to teams with no need to navigate to separate reporting tools. 

Key Features

- Dashboard filtering: Functional location, Equipment and Date filtering
- Shift aggregation (when shifts are enabled)
- Industrial Guided Task (IGT) Analytics: Trends and scores highlighting IGT and Industrial Standard task performance
- SQDC (Safety, Quality, Delivery, Cost) Dashboard:
- Align, prioritize, and execute Daily Management System (DMS) activities by providing visibility into key performance indicators (KPIs) like safety, quality, delivery, and cost.
- The dashboard facilitates performance review, prioritization of losses, and action planning across various meeting cadences (shift, daily, weekly, monthly, quarterly).

Version History (3)
v2.0.0 2026-10-08 16:50:09
Initial release  
v1.1.0 2026-06-16 16:23:26
New SQDC Dashboard, consisting of an overview page and individual tabs for Safety, Quality, Delivery, and Cost metrics and trends.
v0.1.1 2026-03-12 15:41:22
New in this release:  Industrial Guided Task (IGT) analytics, featuring Trend of Average IGT Duration Trend of % IGT Completed in Time T...
ID: b0ae327a8d25ba50f87725f61feb6d8e · Published: Oct 2026 · Updated: Nov 01, 2026