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Enterprise Architecture - Prime

Enterprise Architecture - Prime

by Service-now.com

Enterprise Architecture Prime - Streamline strategy and accelerate decisions with Now Assist and AI Agents

0 installs 0 reviews v1.0.1 Scoped Application Free

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First tracked: 2026-04-09 Latest: 2026-09-09 (0 installs)
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2026-09-09 0 -

About

Enterprise Architecture Prime drives customer value faster by utilizing the power of Generative AI (GenAI).

- Summarize, shorten, or elaborate architectural decision records (ADR) in the Enterprise Architecture Workspace.
- Generate and summarize Enterprise Modeling and Visualization diagrams for business applications hierarchy, using the enterprise architecture diagrams AI agent. 
- Enterprise architects, as well as non-enterprise architects will be able to invoke the AI Agent and ask it to generate a business hierarchy diagram for enterprise architecture entities.
- After the diagram is generated, the agent will suggest summarizing the diagram, listing entities in the diagram, and describing the relationships between them.

- Compare diagram versions to generate natural language summaries of changes.
- Create business process diagrams from uploaded images.
- Elaborate or shorten text in form fields in Enterprise Architecture Workspace.
- Generate contextual insights for business applications in the Enterprise Architecture Workspace.
- Generate insights for Enterprise Architecture Workspace dashboards.

Key Features

- ADR doc summarization and actions - Summarizes, shortens, or elaborates architectural decision records (ADR) with Now Assist
- Generate enterprise architecture diagram - Generates diagrams for business applications hierarchy in Enterprise Modeling and Visualization and summarizes them with AI Agents
- Generate a business process map (BPM) diagram from an image - Upload an image of a process diagram and automatically generate a native, editable BPM diagram in Enterprise Architecture Workspace. The Create diagram from image skill identifies shapes, pools, lanes, gateways, and connections, and maps recognized shapes to existing records in your instance where matches are found.
- Diagram change analysis - Compares diagram versions and generates natural language summaries of changes
- Refine text in form fields - Provides options to elaborate or shorten text in the description or reasoning fields in forms in Enterprise Architecture Workspace
- Contextual insights for business applications - Generates concise and actionable insights on business applications from the summary. The business application insights are context-aware, that is the summary automatically includes relevant information from the specific page where you generate the insights.
- Generate insights for dashboard widgets - Queries and analyzes data from Enterprise Architecture Workspace dashboard widgets using the conversational interface provided by AI Data Explorer Now Assist skill.

 

Version History (2)
v1.0.1 2026-06-16 17:24:22
New Generate a business process map (BPM) diagram in the Enterprise Modeling & Visualization by uploading an image of an existing process diag...
v1.0.0 2026-04-09 15:27:36
New: Created the AI native SKU to offer key generative AI functionality to help customers building AI-native workflows and agents. Enabled su...
ID: 3f6e7e882babf210b967fc5bf291bff5 · Published: Jun 2026 · Updated: Sep 09, 2026