ServiceNow Otto for Purchase Order Management (POM)
Streamline handling of purchase order exceptions with agentic capabilities.
0 installs
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v1.3.4
Scoped Application
Free
Install Trend
First tracked: 2026-03-13
Latest: 2026-09-09 (0 installs)
View Install Data
| Date | Install Count | Change |
|---|---|---|
| 2026-09-09 | 0 | - |
About
Agentic capabilities to support efficient resolution of purchase order exceptions.
Key Features
**Define PO Exception mitigation strategy:** Now Assist helps buyers resolve purchase order exceptions faster by recommending alternative suppliers and updating the order plan to minimize delivery gaps.
**Create PO Exceptions via mail:** Automatically convert supplier emails that reference purchase order issues into PO Exception cases.
Version History (4)
v1.3.4
2026-08-07 21:10:47
Changed: Now Assist has been renamed to ServiceNow Otto, ServiceNow's AI experience brand. As a result, references to Now Assist have been replaced...
v1.2.0
2026-06-16 17:29:05
New:
The automatic conversion of supplier emails into PO exceptions workflow now supports:
Additional languages, enabling better recognition of n...
v1.1.0
2026-04-09 14:56:23
Now Assist for Purchase Order Management includes prebuilt AI agents that automate purchase order creation from emails, and analyze delivery gaps t...
v1.0.1
2026-03-12 15:47:57
New:
Enable buyers to resolve purchase order exceptions faster by recommending alternative suppliers and updating the order plan to minimize deliv...
ID: a0f3664e93472610712bf675b903d6c4 · Published: Aug 2026 · Updated: Sep 09, 2026