ServiceNow News
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_Nisarg Shah is VP of IT Operations Management at ServiceNow, responsible for AIOps and Service Graph _
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2 days
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_Nisarg Shah is VP of IT Operations Management at ServiceNow, responsible for AIOps and Service Graph _
ServiceNow Community
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2 days
SAM Lifecycle Implementation Program — Video 3 of 3. One relationship, thousands of records. In the final episode, we cover Parent-Child Relationships — the highest-leverage coverage tool in SAM Pr...
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Software Asset Lifecycle, Part 3: Scale Coverage with Parent-Child Rules (SAM Pro Run Stage)
ServiceNow Community
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2 days
SAM Lifecycle Implementation Program — Video 2 of 3. Stop waiting on publishers to fill in every date. This episode covers setting a cross-phase priority order, activating Lifecycle Averages to cal...
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Software Asset Lifecycle, Part 2: Automate Coverage with Lifecycle Averages (SAM Pro Walk Stage)
ServiceNow Community
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2 days
Why Identity Remediation Needs to Be Proportionate
By Priyanka Neelakrishnan · Senior Principal Product Manager, ServiceNow
Detection Without Action Is Just Documentation: Why Identity Remediation Needs to Be Proportionate
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SAM Lifecycle Implementation Program — Video 1 of 3. Software lifecycle coverage isn't measured by row count — it's measured by install count. This episode walks through normalization, scoping the ...
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Software Asset Lifecycle, Part 1: Build Your Coverage Baseline (SAM Pro Crawl Stage)
ServiceNow Community
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2 days
Registration for now[dev]26 is officially open, and we want you in the room.
Registration is open: Come build with us at now[dev]26
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2 days
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With our database schema locked down and refined, it's time to bridge the gap between our ServiceNow backend and our local AI development environment. In this episode of Live Coding, Developer Advo...
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Live Coding w/Earl+Travis - Building a note-taking Second Brain in ServiceNow (part 3)
ServiceNow Dev Program
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2 days
ED
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Platform Academy: Stop Guessing If You're AI-Ready: AI Admin Center Has a Score for That
Table of Contents
- [Overview](overview)
- [AI Readiness: An Actual Score, Not a Gut Check](score)
- [Wh...
Platform Academy: Stop Guessing If You're AI-Ready: AI Admin Center Has a Score for That
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_Nisarg Shah is VP of IT Operations Management at ServiceNow, responsible for AIOps and Service Graph _
AI Reporting Assistant is a way to draft ServiceNow reports inside Microsoft Word simply by asking. Learn how it works, how to configure the Document Designer add-in and Knowledge Graph, and how bu...
Transform Risk reporting with AI Reporting Assistant
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2 days
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About REDE Consulting REDE Consulting is a specialized Integrated Risk Management (IRM) and Governance, Risk & Compliance (GRC) advisory firm built for pharmaceutical and life sciences organization...
Navigating Regulatory Complexity: IRM & GRC Challenges Facing Pharma in 2026
REDE Consulting
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2 days
www.rede-consulting.com
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Has anyone ever successfully transferred a call? #tech #techhumor #telecom #helpdesk #officelife
ServiceNow Dev Program
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2 days
Welcome to Process Mining in Minutes , a video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute is focused on a single outcome and built around how ...
Process Mining in Minutes - Minute 22: Demand Management
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2 days
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Should ServiceNow developers be worried about AI? 🚨 #ServiceNow #BuildAgent
ServiceNow Dev Program
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2 days
Time for some changes, guys. Enjoy the final ServiceNow Funday Monday episode ever!
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ServiceNow Funday Monday - Episode 15 - THE END
Coding Adventures with Anders
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2 days
Learn how to manage workplace presence settings. servicenow workplaceservicedelivery workplaceconcierge employeeservicemanagement For more information, see: Manage workplace presence settings: http...
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Manage workplace presence settings | Workplace Service Delivery
ServiceNow Documentation
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2 days
How to Build a Self-Optimising AI Triage Architecture on ServiceNow
The architecture behind this build was covered in [Smarter Triage: a layered AI architecture that keeps costs in check at ...
Predictive Intelligence + AI Agent = Superpower [Building guide]
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3 days
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How to Build a Self-Optimising AI Triage Architecture on ServiceNow
The architecture behind this build was covered in [Smarter Triage: a layered AI architecture that keeps costs in check at ...
Predictive Intelligence + AI Agent = Superpower
New article articles in ServiceNow Community
·
3 days
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Most customers start with tag-based service mapping, and for good reason: it's the most familiar method and it's where the majority of ServiceNow customers are today. But tagging has blind spots. I...
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Autonomous IT Academy: Hybrid Service Mapping with Tag-Based & Machine Learning
ServiceNow Community
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3 days