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Whether your conference bag is finally unpacked or you followed along from home, Knowledge 2026 was a whirlwind for builders. If you missed my live CreatorCon session or the Developer Keynote MVP Panel, here is the core architectural breakdown on how to sca...
Is your bank ready for Agentic AI? As AI transitions from simply assisting humans to taking autonomous actions—like updating bank records and handling fraud operations—the game...
Modern enterprises run on integrations—APIs, middleware, data flows—yet most organizations still manage them through spreadsheets, siloed tools, or institutional memory. When so...
New Zealand local council cuts wait times and elevates customer service with ServiceNow.
Jeff Gregory, CEO of Ondaro, on what it means to be a Pure Play ServiceNow partner and why focus, pacing, and the right kind of advisory matter more than ever as AI reshapes the...
Listen to Jen Odess, Group Vice President of Americas Partnerships and Channels at ServiceNow, as she highlights Ondaro and explores the impact of a pure-play Elite ServiceNow P...
You need AI that thinks, and workflows that act. That's what the ServiceNow AI control tower delivers—intelligence that reasons across your entire enterprise, connected to workf...
Hello Arkansas SNUG Members! We are still in need of a Partner sponsor in order to execute our SNUG. If you'd like to participate, please email me at [heather.stru...
Jeff Gregory, CEO of Ondaro, on what it means to be a Pure Play ServiceNow partner and why focus, pacing, and the right kind of advisory matter more than ever as AI reshapes the...
What does it actually take to use AI in ServiceNow — not just talk about it? Learn the common challenges we're hearing from people at Knowledge 2026. About Ondaro Ondaro helps o...
Nextgen Database Performance - Speed and Scale As enterprise workloads grow in complexity and scale, ServiceNow is making a strategic shift in its data layer with the introduc...
Overview When accessing the On-Call Notification Preferences section inside the Security Incident Response (SIR) Workspace, users may encounter two related issues: 1. The "Ed...
[ERP Content Packs](https://www.servicenow.com/community/zero-copy-connector-for-erp/breaking-the-waiting-game-how-to-fast-track-erp-use-cases/ba-p/3439115) are the fastest way ...
💭 "How do I add AI capabilities to ServiceNow without building from scratch?" 💭 "My agents need help writing faster, but I don’t want to disrupt their workflow." If you are al...
💭 "How do I add AI capabilities to ServiceNow without building from scratch?" 💭 "My agents need help writing faster, but I don’t want to disrupt their workflow." If you are al...
We're excited to be hosting the in-person St. Louis SNUG Meeting, on June 11th at NISA Investment Advisors HQ! We continue to refine the agenda as we get clo...
ServiceNow Japan合同会社では、このたびServiceNow コミュニティおよびユーザー会（SNUG）主催「Community Day 2026」を開催します。
Every portfolio team knows the problem: demands flood in from across the business, each one a mix of scattered fields, attachments, and inconsistent descriptions. Before anyone ...
App Repo, Scoped Applications, and Update Sets — When to Use Each and How They Interact Platform Academy Session | Architects • Platform Admins Dealin...
This post covers a two-part framework developed for the ServiceNow Community Speaker Studio program, where Community speakers developed their talk before presenting at Knowledge...
Hello SNUG members! We are looking for a customer to lead or co-lead our Iowa SNUG. SNUG Leaders must be employed by a ServiceNow customer and not employ...
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You don't have to be a designer to prototype smarter on ServiceNow. At K26, we ran a hands-on lab that taught admins and builders a four-step workflow for prototyping Workspace ...
AI agents can now help fully automate both license assignment and license removal for Microsoft 365 software, creating a true end-to-end, near zero-touch flow — from request to ...
Not every screen looks the same twice. Probabilistic Desktop Action tool lets ServiceNow's AI agent navigate dynamic UIs with confidence, even when layouts shift, themes change,...
