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Getting Started with AI Agents: Governing AI Across Your Platform Here's a pattern we see emerge in nearly every enterprise AI conversation: teams are deploying AI fast — and the tools they're reaching for live outside the platform where the actua...
Getting Started with AI Agents: Why Context Is Everything Here's a pattern that shows up quietly across enterprise AI deployments: teams invest in AI, get it connected...
What is MCP Server Console? MCP Server Console is ServiceNow's purpose-built control plane for publishing, governing, and observing AI agent connections. It gives any s...
What does it actually mean to be AI native? Not the buzzword — the real thing. Host Bobby Brill brings together seven ServiceNow experts across six conversations for a complete ...
What's new in MCP Server Console v1.4? In this AI Academy session, we walk through three new tool types now available to any authenticated MCP client: Knowledge Graph for relati...
What does it actually mean to be AI native? Not the buzzword — the real thing. Host Bobby Brill brings together seven ServiceNow experts across six conversations for a complete ...
In this video we will walk through the ServiceNow steps to setup and start importing logs from Kafka. We will also demonstrate the log processing and handling, along with ...
![ChatGPT Image May 27, 2026, 01_28_27 AM.png](https://www.servicenow.com/community/image/serverpage/image-id/517464iBA57B0066FA09FC7/image-size/large?v=v2&px=999 "ChatGPT Image...
See a demo of the amazing impact of AI in ServiceNow Smart Assessment Engine (SAE), a tool that allows assessors to build assessment templates to evaluate risks, enforce policy ...
ServiceNow Security Operations（SecOps）をテーマに、西日本の製造業を中心とした7社が集まり、セキュリティ運用の課題と最新動向について活発なディスカッションが行われました。
Most engineers working on ServiceNow SPM can tell you what "Actual Cost" means. Far fewer can tell you where it comes from, why it can be zero with approved timesheets, or why d...
In complex business environment, CXOs face mounting pressure to reduce costs while maintaining compliance and managing risks effectively. Traditional methods of governance, risk...
This video provides an overview of Zero Copy integrations for ServiceNow.
Find and explore catalog assets through search, filtering, and browsing. servicenow servicenowdemo datacatalog datassets This video was recorded in the Australia release. For mo...
If your bank is upgrading to ServiceNow Zurich, stop looking at the release notes. Most banks pay for this upgrade but fail to get the return because they sequence the ...
Walk through the essential system properties, plugin activation, and configuration steps needed to get CSD 2.0 up and running in your ServiceNow instance.
Get introduced to Client Software Distribution 2.0 in ServiceNow — covering the core architecture, key improvements over legacy CSD, and how it fits into your SAM ecosystem.
Sprint planning should be about strategy — not busywork. Yet agile teams spend significant time doing the same thing every cycle: manually breaking down user stories into indivi...
![NirbhikaA_2-1779799442764.png](https://www.servicenow.com/community/image/serverpage/image-id/517409i78760D4A3CC38547/image-size/medium/is-moderation-mode/true?v=v2&px=400 "Ni...
Compliance management in finance, healthcare, and pharmaceutical sectors has always been complex due to strict regulations and the high stakes involved. Organizations face const...
This article is relevant for [Australia](https://sn-nerd.com/tag/australia/), [Yokohama](https://sn-nerd.com/tag/yokohama/), [Zurich](https://sn-nerd.com/tag/zurich/) ServiceNo...
The Shift from Commercial ROI to Public Value and Resilience As CMAs, our seat at the table with the C-Suite is vital. However, the deck that we present to a Private Sector CT...
🗂️ Manage Legal Information Through Its Full Lifecycle with Legal Service Delivery Organizations generate enormous volumes of legal information every day — requests, m...
Create tags that can be applied to data assets for classification and categorization. servicenow servicenowdemo catalogtags managetags This video was recorded in the Australia r...
Organize data assets by creating hierarchical domain structures that represent business areas, departments, or data categories. servicenow servicenowdemo catalogdomain This vide...
