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ServiceNow Community · 4 months ago

Enable Google Gemini in AI Control Tower

This video walks you step by step on how enable Google Gemini in ServiceNow's AI Control Tower.

New article articles in ServiceNow Community · 4 months ago

MESC 2026

Join ServiceNow® at the Medicaid Enterprise Systems Conference (MESC) 2025 to explore how ServiceNow helps Medicaid organizations streamline operations and strengthen compliance...

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ServiceNow Community · 4 months ago

Now Assist Center Demo

Now Assist Center is your unified cockpit for activating, configuring, and customizing AI on the ServiceNow platform, putting every tool you need in one place. With an AI-powere...

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ServiceNow Community · 4 months ago

Does AI Development Work for Your Team?

Yes. Watch how developers, analysts, and operations teams at different skill levels are using ServiceNow Build Agent to build real applications through natural language requirem...

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ServiceNow Documentation · 4 months ago

Enter estimates in simple financials

Shows how to enter estimates in Simple Financials. servicenow servicenowdemo simplefinancials serviceportfoliomanagement This video was recorded in the Australia release. For mo...

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ServiceNow Dev Program · 4 months ago

Build Agent just landed in ServiceNow Studio

Build Agent is now in ServiceNow Studio and it's not just a port. Feature parity with the IDE, Claude Opus 4.6 as the default model, global scope support, and UI components that...

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New article articles in ServiceNow Community · 4 months ago

ServiceNow Hierarchy sys_user

ServiceNow Hierarchy   ServiceNow Hierarchy ![tiagomacul_0-1783607808304.png](https://www.servicenow.com/community/image/serverpage/image-id/522863i02A69EC7491DE8C5/ima...

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New article articles in ServiceNow Community · 4 months ago

Agentic Contact Center for Insurance: Overview

Objective This guide introduces the Agentic Contact Center for Insurance in Financial Services Operations (FSO) and explains how it brings AI into the insurance service repres...

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ServiceNow Dev Program · 4 months ago

Build Agent just landed in ServiceNow Studio

Build Agent is now in ServiceNow Studio — and it's not just a port. Feature parity with the IDE, Claude Opus 4.6 as the default model, global scope support, and UI components th...

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New article articles in ServiceNow Community · 4 months ago

Agentic Contact Center for Banking: Overview

  Objective Turn every customer interaction into opportunity to build loyalty, improve efficiency, and drive growth with AI powered service experiences that connect fro...

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ServiceNow Documentation · 4 months ago

SPM Enterprise-Wide Deployment | Overview

Shows how organizations can use Enterprise-Wide Deployment (EWD) data partitioning capabilities for Strategic Portfolio Management tables to separate and control record visibili...

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New article articles in ServiceNow Community · 4 months ago

Pre-World Forum 26 ServiceNow User Group Meetup

_As we count down to  ServiceNow World Forum Sydney , we'd love to invite you to join us for a special Pre-World Forum ANZ ServiceNow User Group (SNUG) Meetup._

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New article articles in ServiceNow Community · 4 months ago

Pre-World Forum 26 ServiceNow User Group Meetup

_As we count down to  ServiceNow World Forum Sydney , we'd love to invite you to join us for a special Pre-World Forum ANZ ServiceNow User Group (SNUG) Meetup._

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New article articles in ServiceNow Community · 4 months ago

Now Assist Virtual Agent – Modify topic

Virtual Agent can route conversations to live agents, but without smart triage, you'll get IT issues mixed with HR requests in the same queue—creating bottlenecks and ...

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