Enable Google Gemini in AI Control Tower
This video walks you step by step on how enable Google Gemini in ServiceNow's AI Control Tower.
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This video walks you step by step on how enable Google Gemini in ServiceNow's AI Control Tower.
Join ServiceNow® at the Medicaid Enterprise Systems Conference (MESC) 2025 to explore how ServiceNow helps Medicaid organizations streamline operations and strengthen compliance...
Now Assist Center is your unified cockpit for activating, configuring, and customizing AI on the ServiceNow platform, putting every tool you need in one place. With an AI-powere...
Problem When working with a custom table that extends the Task table, you may notice that field value changes (for example, changing the State from Work in Progress to Pending...
Yes. Watch how developers, analysts, and operations teams at different skill levels are using ServiceNow Build Agent to build real applications through natural language requirem...
Shows how to enter estimates in Simple Financials. servicenow servicenowdemo simplefinancials serviceportfoliomanagement This video was recorded in the Australia release. For mo...
Introducing ServiceNow's T2 SOC AI Specialist, your SOC's newest analyst who works 24/7.
Build Agent is now in ServiceNow Studio and it's not just a port. Feature parity with the IDE, Claude Opus 4.6 as the default model, global scope support, and UI components that...
ServiceNow Hierarchy ServiceNow Hierarchy  and explains how it brings AI into the insurance service repres...
On July 22 we will be hosting another Platform Academy and this time it will be another Ask the Expert session. These sessions are usually super engaging, fun and full of questi...
Build Agent is now in ServiceNow Studio — and it's not just a port. Feature parity with the IDE, Claude Opus 4.6 as the default model, global scope support, and UI components th...
Objective Turn every customer interaction into opportunity to build loyalty, improve efficiency, and drive growth with AI powered service experiences that connect fro...
Shows how organizations can use Enterprise-Wide Deployment (EWD) data partitioning capabilities for Strategic Portfolio Management tables to separate and control record visibili...
Cloud spending is a major concern for many regulated enterprises. These organizations must balance strict compliance requirements with the need to control costs. REDE offers a s...
Is process mining just Six Sigma with better software? Two former Lean Six Sigma consultants — now Product Managers at ServiceNow — answer that question. The answer is more inte...
Is process mining just Six Sigma with better software? Two former Lean Six Sigma consultants — now Product Managers at ServiceNow — answer that question. The answer is more inte...
_As we count down to ServiceNow World Forum Sydney , we'd love to invite you to join us for a special Pre-World Forum ANZ ServiceNow User Group (SNUG) Meetup._
_As we count down to ServiceNow World Forum Sydney , we'd love to invite you to join us for a special Pre-World Forum ANZ ServiceNow User Group (SNUG) Meetup._
Safety doesn't happen behind a desk. In this Platform Academy session, see how organizations can empower employees, inspectors, and safety teams with mobile-first Health & Safet...
See how Build Agent uses MCP connectivity to connect ServiceNow with third-party design platforms and tools like Figma, turning structured design metadata into a functional appl...
Is process mining just Six Sigma with better software? Two former Lean Six Sigma consultants — now Product Managers at ServiceNow — answer that question. The answer is more inte...
Virtual Agent can route conversations to live agents, but without smart triage, you'll get IT issues mixed with HR requests in the same queue—creating bottlenecks and ...
Custom Now Assist skills are powerful—but only if users can access them where they work. This guide walks you through embedding a custom skill directly into a form (using the Re...
Extend your custom Now Assist skills to the portal so users get AI-powered guidance directly while submitting catalog requests—without leaving the form. ...