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ServiceNow is now reclaiming inactive PDIs, which means your instance could disappear if you do not log in directly within the required window. Learn the new rules, the warning signs, and how to back up your work before it is too late.
Implementing ServiceNow in regulated industries such as healthcare, pharmaceuticals, and finance presents unique challenges. Enterprises must balance modernization with strict c...
What if every AI capability in ServiceNow was a citizen working together in a smart city? In this article, we'll take a tour through AI City , meet each of its citizens, unders...
Sabemos que a ServiceNow disponibiliza gratuitamente um ambiente de desenvolvimento para estudos chamado PDI (_Personal Developer Instance_). Chegamos em um ponto...
What is the AI Resource Finder The AI Resource Finder is an AI-assisted staffing capability in the Resource Management Workspace (RMW) and Project Management Workspace (PWS) t...
Risk management has long been a critical yet time-consuming process for finance and healthcare organizations. Traditional manual risk reviews often slow down decision-making and...
Backing Up Your Personal Developer Instance (PDI) One of the ongoing issues we deal with in the Developer Program is the continuity of the free Personal Developer Instances (P...
Thank you for taking the time to watch this video! If you’re interested in attending a live session, feel free to register using this link. Upcoming Instance Security Webinars: ...
This point of view helps HR practitioners and ServiceNow implementers rethink where Employee Journey Management delivers the most value, moving beyond onboarding and offboarding...
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In this episode, Sujan Dutta and Amit Verma walk us through how AI agents can communicate and collaborate using ServiceNow A2A APIs. We break down configuration, API mechanics, ...
AI Data Explorer lets business users ask questions about their ServiceNow data in plain English. This guide walks admins through everything needed to evaluate, enable, configure...
Navigating compliance across multiple countries challenges finance, pharmaceutical, and healthcare leaders every day. Regulations differ widely between the US, UK, France, and I...
[ServiceNow MCP Client, Registry and AI Gateway](https://learning.servicenow.com/lxp/en?id=learning_course_prev&course_id=3d1742fb47b50bd0ca332a81736d4362&s=1&ssa=3) ...
Granular admin roles in Notify: When you create a new role, it doesn’t automatically follow the same security restrictions as existing roles. So, if there are certain tables—l...
Regulatory compliance often feels like a burden for Pharma and Healthcare companies. Complex rules, frequent audits, and the risk of penalties can consume valuable time and reso...
In ServiceNow Portal (Service Portal / Employee Center), if you want to show language-based error messages without much custom development and as close as possible to OOTB (Out ...
https://www.youtube.com/embed/Sd1B1upIUg8?si=C7RYpAmm-0HVZolF AI Agents: From Build to Production Building an AI Agent is only half the work — getting it ready for pr...
https://www.youtube.com/embed/9Woz9RFImKE?si=FgcYKzpskgyM0P5e 🤖 ServiceNow AI Agent Studio Building an IT Helpdesk Agent — From Use Case to Deployment 📺 Video Overv...
https://www.youtube.com/embed/5WRGDkq8hA8?si=RbZG8Wxob4JmAirE Agentic AI Series Video · Agentic AI Series Agentic AI vs. traditional automation A pra...
If you're building or modernizing HR Services in ServiceNow HRSD, this guide offers proven best practices for making better design decisions, driving adoption, and establishing ...
This video walks you step by step on how enable Google Gemini in ServiceNow's AI Control Tower.
Join ServiceNow® at the Medicaid Enterprise Systems Conference (MESC) 2025 to explore how ServiceNow helps Medicaid organizations streamline operations and strengthen compliance...
Now Assist Center is your unified cockpit for activating, configuring, and customizing AI on the ServiceNow platform, putting every tool you need in one place. With an AI-powere...
Problem When working with a custom table that extends the Task table, you may notice that field value changes (for example, changing the State from Work in Progress to Pending...
